Subway

3.5
237 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jellico Subway® Restaurant at 1267 5th Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1267 5th Street, Jellico, TN
37762, United States

Hours

Reviews

3.5
237 reviews
5 stars
100
4 stars
46
3 stars
24
2 stars
11
1 star
56

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly from management, leading to negative experiences.

Food Quality

Several reviews mentioned issues with food quality, including incorrect orders, missing ingredients, and unsanitary conditions.

Staffing Issues

Customers frequently noted that the location is understaffed, resulting in long wait times and poor service.

Cleanliness

Multiple reviews highlighted cleanliness issues, including dirty bathrooms and unsanitary food preparation areas.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendliness and good service.
  • SB
    Sugar Baby
    Dec 31, 2025
    5.0
    I really enjoy the friendly service the manager shannell wiley is really nice friendly and respectful and makes great subs and it's a real shame that she's being transferred to the Corbin subway she was the best part of Jellico subway if any subway hire ups see this please leave her at the Jellico subway wouldn't be the same without her
  • JL
    JENNIFER LAY (JENNY LAY)
    Dec 28, 2025
    3.0
    THEYS WASNTS FRIENDLYS ATS AALLZZSS AANNDDSS WWAASS RUDE THEY DIDN'T MAKE YOU FEEL WELCOME
  • BW
    Benton Welsh
    Dec 12, 2025
    5.0
    I love the Jellico Subway. The store is always clean and fresh and the staff is always friendly and helpful. I come here twice a week and am never disappointed. The manager, Shanell, is the best!
  • EE
    Enoch
    Nov 18, 2025
    5.0
    Shenell has been our server almost everytime and she has been very kind to my whole family. She's an excellent worker.
  • JJ
    Jimmy
    Nov 17, 2025
    5.0
    Want to say the manager and the staff were very friendly and very good at their job.very good sandwich.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

Subway is located at 1267 5th Street, Campbell, Jellico, TN 37762, USA.

What are the operating hours for Subway in Jellico?

Subway is open every day from 8:00 AM to 3:00 AM.