McDonald's

3.5
1447 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1419 Fifth Street, Jellico, TN
37762, United States

Hours

Reviews

3.5
1,447 reviews
5 stars
513
4 stars
313
3 stars
278
2 stars
127
1 star
216

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted filthy conditions in the dining area and restrooms, with reports of rotten smells and unkempt bathrooms.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others reported rude behavior and poor attention to orders.

Food Quality

Many customers complained about cold, poorly prepared food, including soggy fries and incorrect orders, while a few noted fresh and hot meals.

Efficiency

The drive-thru service was noted as efficient by some, but others experienced long waits and disorganization, particularly during busy times.
  • MB
    Michelle Baker
    Dec 28, 2025
    4.0
    Really busy
  • LD
    Logan Dold
    Dec 25, 2025
    1.0
    Sat at the speaker for probably 5 minutes with no word. The signs were on. All lights were on staff inside. Pulled forward to the window the lady saw us. I waved to her. She did not wave back but just turned around. Let us sit there for another 3 minutes before yelling at the window. We're closed. No obvious sign said they were closed. Definite one star
  • HS
    Helena Svoboda
    Dec 16, 2025
    4.0
    Extremely efficient with our bus group
  • DM
    Debbie Marlow
    Dec 7, 2025
    1.0
    This is t h e worst McDonald's in the state of TN. It sucks never go here, oldest poorest food around!! Don't waste your money
  • AM
    Annie Marie
    Nov 22, 2025
    2.0
    This place stunk like rotten milk! Instantly gagged when I walked in. People were not very friendly and very quiet. Forgot some food and frappes came out watery as I waited standing for ten to fifteen minutes and they made the frappes and let them sit for a long time before the food even got started. Floors were sticky and every table and chair had some sort of smeared substance on it. Ketchup was out and Dr Pepper was out too…. Worst McDonald’s ever. My father stood at the counter because they forgot his sandwich and he stood there for 5 mins as they looked at him and looked away.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's in Jellico, TN?

McDonald's in Jellico is open daily from 4:00 AM to 11:00 PM except on Sunday when it opens at 4:00 AM and closes at 11:00 PM as well.

What are the drive-thru hours at McDonald's in Jellico, TN?

The drive-thru at McDonald's Jellico operates daily from 4:00 AM to 1:00 AM the next day.