Wendy's

3.9
845 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1102 N. Chuckey Pk, Jefferson City, TN
37760, United States

Hours

Reviews

3.9
845 reviews
5 stars
372
4 stars
203
3 stars
139
2 stars
43
1 star
88

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers reported poor service, including rude staff and long wait times, particularly during night shifts.

Food Temperature

Numerous reviews mentioned receiving cold or stale food, with several customers expressing disappointment in the quality of their meals.

Customer Experience

Several customers had negative experiences related to order accuracy and staff attitude, leading to frustration and dissatisfaction.

Positive Staff Interactions

Despite the negative feedback, some customers praised friendly staff and good service during certain visits.

Cleanliness Issues

There were complaints about the cleanliness of the restaurant and restrooms, with some customers noting dirty conditions.
  • NB
    Natalie Bowling
    Nov 3, 2025
    1.0
    Went through the drive through at 10, to no answer after sitting for 10 minutes. Pulled up to the window to them walking around, doing nothing. Would avoid.
  • SV
    sacred vowels
    Oct 24, 2025
    3.0
    Food was good but the little girl at the window today. 10/24 at 1:52 pm needs to take the AirPod out and act more professional and look at customers when talking to them. Just needs better attitude all together.
  • AC
    Adam Cox
    Oct 3, 2025
    1.0
    If I could give 0 I would! Horrible service! Has a sign posted that says free frosty jr if your not greeted within a minute because we care about service yea right! I sat there patiently and then when I finally got greeted I said something about it and she questioned me on if I had been there and I said yes I watched you move this and that around look at me and say nothing. Then when what looked like the store manager came over to bag my order she bagged it but literally put EVERYTHING upside down! All of my fries and chicken nuggets are in the bottom of the bag because of the way she put them in the bag! Uncalled for and very unnecessary! HORRIBLE EXPERIENCE!!!
  • VM
    vlasta mooney
    Sep 9, 2025
    4.0
    Got chocolate frostys we’re already really runny and barely had a chocolate flavor
  • CP
    connie phipps
    Sep 3, 2025
    3.0
    Cold food served through the drive thru. Very disappointing. I travel a lot, so i am always on the go. I usually do not go back and complain. I just keep on moving. Not only were the potato wedges cold but stale. Other than that staff very friendly and lots of smiling faces.

Frequently Asked Questions About Wendy's

Is 859 - 5443 1102 N. Chuckey Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.