Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jefferson City, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 201 East Broadway Boulevard for the ultimate SONIC experience!
Location
Hours
Reviews
4.1
1,167 reviews
5 stars
609
4 stars
282
3 stars
129
2 stars
47
1 star
100
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor communication, and incorrect orders, leading to frustration.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, incorrect, or poorly prepared items.
Staff Performance
While some staff members received praise for their friendliness and service, others were noted for being rude or unhelpful.
Customer Experience
Several customers expressed disappointment with their overall experience, citing issues like lack of cleanliness and unavailability of menu items.
- KMKeylee MullinsDec 16, 20251.0My food was cold and they took forever to bring me and my family's food.
- AOAllen OsburnNov 12, 20252.0Food was mid, hate when we do this, the cc scan wasn't working, we tried 3 cards, then the girl comes out with our food,then telling us the problem. Should have told us not to try the cards from the start, would have saved a lot of confusion
- SAsteve adam'sNov 7, 20255.0the service was great. i went through drive thru and ordered a blast and a smasher burger and the food was great and the girl on drive thru was very nice and made sure i had everything i needed.
- SMSaira MartinezOct 26, 20251.0Their service was not the best, I had to yell into the intercom and even that they couldn’t hear me. Punched in the wrong item even though he kept repeating he couldn’t hear me so he assumed I was ordering an item I never said. After we went over everything I had actually ordered. I looked into the bag on my way home and noticed I never got the correct sandwich. They gave me chicken sandwich with pickles only when I had in fact ordered a Chicken Club Toaster. These items are not even close to each other. If they were not able to meet my needs then they could have just told me and not charge me for something I didn’t ask for.
- DTDarlene TestonOct 18, 20251.0Stopped by Sonic for a medium blizzard. After waiting a ridiculous amount of time, I placed my order and pulled around to the window. The girl hands me the blizzard and I looked at it, half full with like a hollow area in the middle, hard to explain. I said this doesn't look right, she said well it's blizzard, again I said I've never seen one look like this, well, it's a blizzard she says. I asked for the manager, she comes over and I show her, well, we never fill them all the way up, I said I have ordered many medium blizzards and never gotten one half full, if I wanted small, I would have ordered small, finally she says she can fix it. She went over and two other employees huddle around her, looking back at me, then brings it to me, I drive up to the garbage can and dumped it in. I'll never go back. As a paying customer, I shouldn't have been treated like that. It was unreal!