McDonald's

3.4
2084 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 W Broadway St, Jefferson City, TN
37760, United States

Hours

Reviews

3.4
2,084 reviews
5 stars
732
4 stars
398
3 stars
340
2 stars
174
1 star
440

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude and unhelpful staff, long wait times, and incorrect orders.

Food Quality

Many reviews mentioned cold, stale, or incorrect food items, with some customers expressing dissatisfaction with the overall quality.

Cleanliness

Several customers noted unsanitary conditions in the dining area and bathrooms, contributing to a negative experience.

Inconsistent Experience

The service quality varied significantly, with some customers praising quick service and good food, while others had frustrating experiences.
  • YR
    Yvonne Robinson
    Jan 2, 2026
    1.0
    I just had the rudest experience at this McDonald’s. The person in back drive-thru told me my total. I gave her my card. She handed me my card and receipt and snapped “you’re welcome” while giving me a nasty look. Really…
  • CW
    C W
    Dec 31, 2025
    5.0
    Would recommend!
  • RS
    Rebecca Lemons Southerland
    Dec 29, 2025
    5.0
    Walk in order or mobile orders, fast service
  • ZZ
    Zachary
    Dec 20, 2025
    1.0
    Don’t do curbside at this place. My wife wanted a McFlurry and she put it in for a curbside order. We waited for 20 minutes with another truck right next to me and they never came out. When I decided to go inside, the doors were locked. Now this was 20-30 minutes before they close at this point. So I went through the drive thru and said that we had a curbside order and we’d been waiting there for 20 minutes. The employee then said that they were short staffed and didn’t have anyone working curbside. Now I understand that completely but they were just going to let us and the other truck sit out there all night. There was a man in there sweeping the whole time we waited cause I could see in the mirror. When I got to the window he apologized and I told him that it was alright but were they just going to let us and the other guy sit out there all night and he just laughed. Just spend your money somewhere else
  • TM
    Tina Mayes
    Nov 30, 2025
    1.0
    Enough said! Ewww gross!!!!!

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Jefferson City, TN?

McDonald's in Jefferson City, TN is open 24 hours every day of the week.

What are the delivery hours for McDonald's at 100 W Broadway St?

Delivery service is available from 5:00 AM to 11:00 PM daily.