McDonald's

3.4
2076 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 W Broadway St, Jefferson City, TN
37760, United States

Hours

Reviews

3.4
2,076 reviews
5 stars
729
4 stars
395
3 stars
341
2 stars
174
1 star
437

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with some customers feeling disrespected or ignored.

Order Accuracy

Many customers reported issues with incorrect or incomplete orders, including missing items and wrong food.

Wait Times

Customers frequently complained about long wait times in the drive-thru, especially during late hours.

Food Quality

Several reviews mentioned cold or stale food, with some customers expressing dissatisfaction with the freshness and preparation of their meals.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty floors and bathrooms.
  • RH
    rock hayes
    Nov 8, 2025
    5.0
    Finally got good food and quick Service.
  • MM
    my mix
    Oct 29, 2025
    2.0
    Just awful 😖 always acting like you are a bother just trying to place your order
  • TT
    T Tucker
    Oct 25, 2025
    1.0
    Fries were left out of the order, bun on Big Mac is hard as a rock, and the coke that was ordered is a Diet Coke and tastes disgusting. $20 for inedible food and incorrect beverages.
  • DH
    Danielle Hernandez
    Oct 22, 2025
    1.0
    It’s ridiculous you couldnt take money with alittle tear in it then hang out the window and yell at my mom an cuss her out over a tear in a $20 next time yall do that you will answer to me yall owe her an apology cause that’s not called that’s not customer service an considering my mom is disabled is even more ridiculous just trying feed my little sister we won’t come back to this McDonalds learn customer service I have never heard a restaurant not take alittle itty bitty tear in money be for real an your suppose be a manager an talking to people like that some manager you are ridiculous
  • SS
    SnazzyPenguin
    Oct 22, 2025
    1.0
    Ordered breakfast for delivery. Two hashbrowns, a coffee, a sausage cheese egg sandwich, and a crispy chicken biscuit meal (hashbrown + drink). All I got from it was the chicken patty in a pancake box??? Not the drink or the hashbrown or the biscuit? Crazy work.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Jefferson City, TN?

McDonald's in Jefferson City, TN is open 24 hours every day of the week.

What are the delivery hours for McDonald's at 100 W Broadway St?

Delivery service is available from 5:00 AM to 11:00 PM daily.