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McDonald's

3.4
(2097 reviews)

Business Details

100 W Broadway St, Jefferson City, TN
37760, United States
(865) 328-0885
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
100 W Broadway St, Jefferson City, TN
37760, United States

Hours

Reviews

3.4
2,097 reviews
5 stars
736
4 stars
400
3 stars
346
2 stars
173
1 star
442

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru and curbside pickup, often exceeding 20-30 minutes.

Order Accuracy

There were numerous complaints about incorrect orders, missing items, and food not being prepared as requested.

Customer Service

Feedback indicated a lack of professionalism and rudeness from staff, with several customers describing negative interactions with management.

Food Quality

Many reviews mentioned cold, stale, or poorly prepared food, with some customers expressing dissatisfaction with the freshness of items like fries.

Cleanliness

Several customers noted unsanitary conditions in the dining area and restrooms, contributing to an overall negative experience.
  • SH
    Steven Hunley
    1 day ago
    1.0
    Not very friendly, seem like no one wanted to be at work
  • DG
    David-Scott Greene-Plunkett
    Feb 15, 2026
    3.0
    Fries are not fresh more so than they are
  • DH
    Danny Dawson Hopson
    Feb 1, 2026
    1.0
    We ordered a simple mocha Frappe and waited for 25 minutes in curbside pickup. They NEVER brought the drink. As the app said that it was on its way. Much room for improvement.
  • LH
    Lexi Huston
    Jan 28, 2026
    1.0
    Takes forever sometimes and especially after 8pm it takes ages to even get your order taken in the drive thru
  • TM
    Thomas Mullins
    Jan 18, 2026
    3.0
    There good about getting my order right but holy cow they are ALWAYS so slow D: I order off the app everytime and still have to wait 20 plus mins to get to the window at the drive thru and than I have to park and wait for them to bring it out. Most of the time it’s as simple as a kids meal and some chicken nuggets that’s it! Please get some help in there 🤦‍♂️

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Jefferson City, TN?

McDonald's in Jefferson City, TN is open 24 hours every day of the week.

What are the delivery hours for McDonald's at 100 W Broadway St?

Delivery service is available from 5:00 AM to 11:00 PM daily.

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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