Bojangles

3.8
624 reviews

About

RestaurantFast Food RestaurantChicken RestaurantBreakfast RestaurantSouthern RestaurantTake Out RestaurantSandwich RestaurantAmerican RestaurantFamily Style RestaurantBojangles' Restaurants
Since 1977, Bojangles has been serving boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea® and all the classic Southern fixin’s for breakfast, lunch and dinner. All your favorites are only a tap away with the Bojangles app, whether you’re craving chicken tenders, a chicken biscuit or a family meal with a whole lot of everything for everyone.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Requires reservationsNot available

Location

Bojangles
103 Mossy Creek Drive, Jefferson City, TN
37760, United States

Hours

Reviews

3.8
624 reviews
5 stars
308
4 stars
124
3 stars
64
2 stars
36
1 star
92

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, disorganization, and staff shortages, leading to frustration and dissatisfaction.

Food Quality

Several reviews mentioned issues with food quality, including cold, burnt, or bland items, and frequent shortages of menu items.

Customer Service

While some customers praised the friendly staff, others highlighted poor management and negative experiences with service.

Cleanliness

Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and bathrooms.

Inconsistency

Customers experienced inconsistent food quality and service, with some visits being satisfactory while others were disappointing.
  • DB
    Drew Burchell
    Jan 3, 2026
    1.0
    Went to drive thru at 8:00 am got 2 cold sausage&egg biscuits they lost my business
  • BK
    Bryan Kerr
    Dec 24, 2025
    3.0
    If you are always going to make me wait 12 mins on my order, you should probably offer me a free Boberry!
  • AH
    A Hurst
    Dec 13, 2025
    5.0
    Best customer service,ever- every time! Food is good. Wait time is appropriate.
  • MW
    Michael Waggoner
    Dec 4, 2025
    1.0
    Drive to Dandridge if you want bojangles stood in there for 10 minutes waiting for them to take my order never did lady stood there restocking the lids feller came up to the front line and swept manager restocking the sauces very sad. But worse than that no matter how much you complain nothing will be done
  • SM
    Shelby Rattus (MaynardTheTool)
    Nov 12, 2025
    5.0
    Came in about 5 minutes before dining room close and they were so insanely sweet. Didnt want us to feel rushed and Heather and Rylee are amazing. So so sweet and absolutely made my day.

Frequently Asked Questions About Bojangles

What are the operating hours of Bojangles at 103 Mossy Creek Drive, Jefferson City?

Bojangles is open from 5:00 AM to 10:00 PM Monday through Saturday and from 6:00 AM to 10:00 PM on Sundays.

What types of food does Bojangles serve?

Bojangles serves boldly seasoned chicken, scratch-made biscuits, Legendary Iced Tea®, and classic Southern dishes for breakfast, lunch, and dinner.