Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
4.0
673 reviews
5 stars
308
4 stars
188
3 stars
78
2 stars
34
1 star
65
What are people saying?
AI-generated from recent customer reviews
Food Quality
While many customers enjoyed the food, there were several complaints about incorrect orders, undercooked items, and inconsistent quality.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, slow service, and mistakes in order taking.
Cleanliness
Several customers reported unsanitary conditions in the dining area and bathrooms, leading to concerns about overall cleanliness.
Positive Experiences
Despite the issues, some customers praised the friendly staff and positive experiences, particularly with ice cream and specific employees.
- EMErica MeeksDec 21, 20255.0Always just a few dinning in when I go there. Always good food and staff is always nice. Not a lot of food but a good snack meal if you're not that hungry.
- TTtsskeDec 18, 20255.0We travel for the ice cream. The best value choices for a meal. The staff is always helpful and friendly. Our puppy like the service as well.
- RBRussell BarnesDec 14, 20255.0Another visit to celebrate a good day at a dog show. Treats for my wife and I and a Pup Cup for the two show winners.
- RCRachel CoxDec 11, 20251.0I went here to get lunch. I always wash my hands before I eat. Sadly I left due to the condition of the bathroom. I felt I needed all the vaccines after going in there. Looked like someone had a paper towel and toilet paper party and that place has not seen a maintenance man in a decade. If the bathroom is that neglected, what kind of shape is the rest of the restaurant in??? Cleanliness…..
- CWCameron WilsonNov 3, 20255.0Mr momin is the nicest person ever. He always gives out free food to the homeless and will help you at any moment. Me and my friend quinlan went to dairy queen and their very helpful on customer service. would recommend anyday.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours for Dairy Queen Grill & Chill in Jasper, TN?
Dairy Queen Grill & Chill is open Monday to Wednesday from 10:00 AM to 9:30 PM, Thursday to Saturday from 10:00 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Is Dairy Queen Grill & Chill in Jasper closed on major holidays?
Yes, it is closed on November 27, 2025, and December 25, 2025. On December 24, 2025, it is open from 11:00 AM to 4:00 PM.
What type of menu items can I expect at Dairy Queen Grill & Chill?
You can enjoy classic fast-food items like soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, and Grillburgers®.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating?
Yes, it offers a drive-thru service along with outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for people with disabilities?
Yes, it is family-friendly, welcomes children, has high chairs, restrooms, wheelchair accessibility, and free WiFi.
Can I order online or get mobile deals at Dairy Queen Grill & Chill?
Yes, you can order online for pickup, access mobile deals, and enjoy mobile ordering and rewards through their app.
What is the address and contact number for Dairy Queen Grill & Chill in Jasper?
The address is 4955 Main St, Jasper, TN 37347-3659, USA. The main phone number is +1 423-942-1300.
Are there any nearby convenience stores or gas stations close to Dairy Queen Grill & Chill?
Yes, nearby convenience stores and gas stations include Circle K, Kangaroo Express, and BP, which can be helpful if you need to fuel up or grab essentials before or after your meal.
What nearby entertainment or shopping options are available near Dairy Queen Grill & Chill?
Nearby you can find Redbox for movie and DVD rentals, Uncommon Market thrift store, and Beachmagic Games & More for retail shopping, giving you fun activities to enjoy around your visit.
Are there any nearby family or health services close to Dairy Queen Grill & Chill?
Yes, nearby family and health services include Valley Pediatrics, Hospice of Chattanooga, and Gary Stephen Hayes pediatrician, providing convenient healthcare access in the area.