Dairy Queen Grill & Chill

4.2
575 reviews
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Business Details

328 N Main St, Jamestown, TN
38556-3244, United States
(931) 879-9293
https://www.dairyqueen.com/
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About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • BreakfastAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Dairy Queen Grill & Chill
328 N Main St, Jamestown, TN
38556-3244, United States

Hours

Reviews

4.2
575 reviews
5 stars
303
4 stars
155
3 stars
55
2 stars
25
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times in the drive-thru, often exceeding 15-30 minutes, even with few cars ahead.

Food Quality

While some customers enjoyed the food, others criticized it for being bland or incorrect, with specific complaints about burgers and chicken tenders.

Staff Attitude

Feedback on staff was mixed; many praised their friendliness, but there were also reports of rude service and poor customer interactions.

Cleanliness

Multiple reviews highlighted cleanliness issues, with dirty dining areas and concerns about kitchen hygiene.

Ice Cream

The ice cream received consistent praise, with many customers enjoying the shakes and sundaes.
  • JJ
    Java Jeff
    Oct 18, 2025
    5.0
    Good ice cream fast service.
  • TY
    Tim York
    Oct 2, 2025
    1.0
    Fast food? Considering you are at the drive thru 30 minutes with only 2 cars ahead of you, I don’t think you can call it that. Awful.
  • SC
    Stay Cold
    Sep 27, 2025
    1.0
    25 minute wait in drive thru basically every afternoon now at 3p even if there’s just 3 cars in the entire drive thru, you’ll be waiting 15 minutes for basic orders. pathetic lol the burgers have 0 flavor whatsoever, yet they charge sit down restaurant prices, and have equal wait times. This company has fallen so far. They should honestly reduce their menu options and stop offering 500 menu items? idk Wish i could say something nice about my experiences. When it seems to be an older adult crew, everything’s great. When the oldest employee workiny is early 20s, just walk out the door, because there’s a good chance you’re gonna leave disappointed when you’ve ate at the restaurant for decades, you feel pretty invested in their direction lol
  • SL
    Shawna Lynn
    Sep 20, 2025
    1.0
    This place is a joke.... you order your food and you go to the windows you have someone just talking away and they don't care if your behind them or not...
  • YB
    yanka billy
    Aug 10, 2025
    1.0
    My experience here was awful I bought 3 chicken strip meals or dinners had gravy texas toast 6 chicken tenders and 3 drinks and a burger yall it was not the best we ask for ranch barbecue and sweet and sour sauce we were at 127 yard sale so I just got the food and brought it back to everyone the chicken was hard gravy was good tho toast cold but no sauce not one we were furious who eats nuggets without sauce I guess I could have but the kids wouldn't and didn't yall should give a refund back oh yeah got a pineapple shake it was great
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Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill in Jamestown, TN offer?

They serve soft-serve ice cream, signature shakes, Blizzard® treats, Grillburgers®, chicken strip baskets, and ice cream cakes.

What are the operating hours of Dairy Queen Grill & Chill in Jamestown?

They are open Monday through Thursday from 5 AM to 9 PM, Friday and Saturday from 5 AM to 10 PM, and Sunday from 6 AM to 9 PM.