Location.com logo
Brand Certified

Wingstop

2.8
(525 reviews)

Business Details

(731) 300-0245
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Jackson Stonebridge Place. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Wingstop
5 Stonebridge Blvd Ste C, Jackson, TN
38305, United States

Hours

Reviews

2.8
525 reviews
5 stars
157
4 stars
68
3 stars
47
2 stars
38
1 star
215

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely long wait times for their orders, often exceeding an hour, with many expressing frustration over poor organization and staffing.

Customer Service

Feedback highlighted a lack of professionalism and rudeness from staff, with several customers noting negative interactions and dismissive attitudes.

Food Quality

While some customers enjoyed the wings, many complained about the food being cold, poorly prepared, or lacking flavor, with specific mentions of soggy fries and overcooked wings.

Cleanliness

Several reviews pointed out unsanitary conditions in the restaurant, including dirty dining areas and improper food handling practices.

Management Issues

Customers expressed concerns about poor management and staffing decisions, with many suggesting that the location is understaffed and poorly run.
  • LC
    Lacey Chappell
    5 days ago
    5.0
    Food was delicious!!
  • CR
    Chanel Rose
    6 days ago
    1.0
    I will not eat at wingstop anymore food was not fresh my pick up time was 6:21-6:26 got there on time at at 6:21 and shit was cold asked for fresh fries and they gave me fries that was already done but dropped them back in the grease y’all to damn high to be playing with ppl food ate there last week it was on point guess it all depends on who there cause tonight, the food suck
  • KN
    Kenny Nichols
    Jan 27, 2026
    5.0
    Best place in jackson to get wings
  • CB
    Charity Busby
    Jan 23, 2026
    1.0
    Missing most of my order and the girl named Erica was so rude! Slammed the phone down and said she didn't have time for this and in the background was still fussing about me and I could call corporate etc etc!! Ridiculous!
  • TT
    thepatricksloan
    Jan 16, 2026
    1.0
    Gave me 6 drums in an eight piece which is wild. Also took like 20 minutes.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: