Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.4
869 reviews
5 stars
287
4 stars
200
3 stars
158
2 stars
64
1 star
160
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.
Food Quality
Many reviews mentioned cold or poorly prepared food, with several customers expressing dissatisfaction with the freshness and temperature of their meals.
Cleanliness
The restaurant's cleanliness was often criticized, with reports of dirty conditions and unsanitary practices.
Positive Staff Interactions
Despite the negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
- RMRyan McGrathNov 30, 20251.0Male employee cursed (said GD) over the drive through speaker with women giggling in the background while I was ordering with my young children in the car.
- JJJessica JerroldsNov 15, 20251.0Went through the drive through didn't get what we asked for. There was a pubic hair on my sandwich because they got mad that we got the wrong order and wanted it fixed. Will not ever be back there.
- AEAdrian EdwardsOct 11, 20253.0Service was great, but I ordered a Baconator combo...and don't know what sandwich they made me 😩. I did a mobile pickup order.
- LBLinda BrownSep 21, 20255.0Food was rather good , I got breakfast and a drink and surprisingly the food was good a d hot, the employee was also nice and polite
- AAA2Z AntiqueSep 10, 20251.0Food was cold. Took 18 min. An we was only one there
Frequently Asked Questions About Wendy's - Closed
Is S. Jackson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is the Wendy's at 1646 S. Highland in Jackson, TN currently open?
Yes, Wendy's located at 1646 S. Highland, Jackson, TN is currently open and committed to serving customers every day.
What are the operating hours for Wendy's drive-thru at this location?
The drive-thru at Wendy's in Jackson is open daily from 9:00 AM until midnight.
Does this Wendy's location offer breakfast?
Yes, the Wendy's at 1646 S. Highland serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order Wendy's online via their app or website at https://order.wendys.com, selecting this Jackson location for delivery or pickup.
What payment methods are accepted at this Wendy's?
Wendy's in Jackson accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is there a drive-thru service available at this Wendy's?
Yes, this Wendy's location features a drive-thru service available daily from 9:00 AM to midnight.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website and mobile app, as well as on a nutrition poster at the restaurant.
Are there other fast food restaurants near this Wendy's location?
Yes, nearby fast food places include Taco Bell, Long John Silver's, Jack's, and Do Dah's Donuts, offering a variety of options if you're exploring food choices in the area.
What nearby amenities can I visit before or after dining at Wendy's?
You can visit nearby places like Wigged Out (a hair and beauty salon) for pampering, or Green Frog Coffee and Grill for coffee and smoothies, both within walking distance of Wendy's.
Are there any nearby schools close to Wendy's in Jackson?
Yes, West Campus High School, East Campus High School, and South Side High School are all located near this Wendy's, making it convenient for students and staff to grab a meal.