Wendy's

3.5
960 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
873 Vann Drive, Jackson, TN
38305, United States

Hours

Reviews

3.5
960 reviews
5 stars
337
4 stars
211
3 stars
146
2 stars
79
1 star
187

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude and unhelpful staff, particularly at the drive-thru, leading to a negative experience.

Food Quality

Food quality was inconsistent, with many customers receiving cold or incorrect orders, while some praised the freshness and taste.

Cleanliness

The restaurant's cleanliness was often criticized, with reports of dirty floors and restrooms, although some noted it was clean during their visit.

Wait Times

Customers experienced long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.

Positive Staff Interactions

Despite negative feedback, some customers highlighted friendly and helpful staff members who provided good service.
  • MR
    Mula Rain
    Oct 29, 2025
    5.0
    Was nice
  • MB
    Mackenzie and Christoph Burns
    Oct 27, 2025
    1.0
    The food sucked and the sevice sucked. Would never go there again. It was way to expensive to be so crappy.
  • AJ
    Ashley Johnson
    Oct 26, 2025
    1.0
    Went through drive through. Service was AWEFUL. Food was hard and the lady at the window very rude. Worst experience on this trip.
  • LC
    Lisa Currin
    Oct 16, 2025
    4.0
    I used the restroom. I had a good experience 🤣
  • JF
    Justin Fitch
    Sep 25, 2025
    5.0
    This is a great Wendy's to stop at

Frequently Asked Questions About Wendy's

Is Vann Drive Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.