Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Jackson, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jackson, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
882 reviews
5 stars
316
4 stars
199
3 stars
154
2 stars
68
1 star
145
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rudeness and long wait times, particularly in the drive-thru.
Food Temperature
Many reviews mentioned receiving cold food, with some customers expressing dissatisfaction with the freshness of their meals.
Positive Experiences
Despite the negative feedback, several customers praised specific staff members for their friendliness and noted positive experiences with food quality.
Cleanliness Issues
There were multiple complaints regarding cleanliness, including reports of dirty lobbies and unsanitary conditions.
- RJRebekah Jo2 days ago5.0The restaurant was nice and clean. Sausage and gravy hitt on a crave I was having along side the French toast sticks🤤🥳
- JDJust a DudeJan 3, 20265.0I survive on the $5 Jr Bacon Biggie bag.
- BSBryan SeabrookDec 21, 20251.0The lobby was dirty and while waiting in the lobby with my 14 year old son the workers were cussing. They were saying that the customers were kicking their ass. They didn’t just say it one time and there were multiple kids that heard while people were waiting on their food. The wait inside was over 10 minutes, all they cared about was drive thru.
- CBChelsie BlakerDec 4, 20251.0Food is cold, service is awful and the staff is just plain unfriendly. They don't smile and they get annoyed if you spend too long in the driveway.
- HCheidiconde121210@gmail.com condeNov 19, 20253.0The Wendy's in Jackson has terrible customer service, but it's hard to find an establishment in Tennessee where the employees display good customer service skills.
Frequently Asked Questions About Wendy's
Is N. Jackson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Jackson, TN?
Wendy's drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to midnight.
Does Wendy's in Jackson serve breakfast?
Yes, this Wendy's location serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your address in the delivery search field.
What payment methods are accepted at Wendy's on Highland Ave?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's Jackson location for questions or feedback?
You can call the location directly at (731) 424-7045 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located and what is the attire?
Wendy's is located at 1912 Highland Ave., Jackson, TN 38301. The attire at this restaurant is casual.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Game X Change for video games and music, Little Caesars Pizza for more dining options, and Studio H or Talkin Heads Hair Salon for beauty services.
Are there other fast food restaurants near Wendy's on Highland Ave?
Yes, nearby fast food options include McDonald's, Long John Silver's, Popeyes, Domino's Pizza, and Little Caesars Pizza, offering a variety of choices for customers in the area.
Is Wendy's located near any grocery or retail stores?
Yes, Kroger grocery store and Lynnwood Place supermarket are nearby, which could be convenient for customers running errands before or after their Wendy's visit.
What categories of meals does Wendy's in Jackson serve?
This Wendy's serves breakfast, lunch, and dinner, offering a variety of burgers, chicken nuggets, salads, and desserts like the Frosty®.