Brand Certified
Wendy's
3.5(843 reviews)
Certified by Wendy's • Mar 01, 2026
Business Details
1912 Highland Ave., Jackson, TN
38301, United States
Certified by Wendy's • Mar 01, 2026
(731) 424-7045
Certified by Wendy's • Mar 01, 2026
https://locations.wendys.com/united-states/tn/jackson/1912-highland-ave
Certified by Wendy's • Mar 01, 2026
About
Certified by Wendy's • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Jackson, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jackson, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's • Mar 01, 2026
Hours
Certified by Wendy's • Mar 01, 2026
Reviews
3.5
843 reviews
5 stars
304
4 stars
179
3 stars
148
2 stars
67
1 star
145
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold or stale food, with several instances of missing components in their orders.
Service Issues
Numerous reviews highlighted poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness Concerns
Several customers noted unsanitary conditions in the restaurant, including dirty lobbies and health code violations.
Positive Experiences
Despite the negative feedback, some customers praised friendly staff and fresh food during their visits.
- ABAmanda Beyer6 days ago1.0There was no toy in my kids meal!!! We just got home and my daughter is so upset!! Please make this right! I specifically came here to get my daughter a weird pet toy as a reward. Our chili (for my taco salad) and her fries were also ice cold, not even lukewarm, and my taco salad was missing components. This will be my last time coming here. I don't know how you mess up a taco salad and chicken nugget kids meal so bad.
- RJRebekah JoJan 10, 20265.0The restaurant was nice and clean. Sausage and gravy hitt on a crave I was having along side the French toast sticks🤤🥳
- CJChristopher O. (JADIS)Jan 3, 20265.0I survive on the $5 Jr Bacon Biggie bag.
- BSBryan SeabrookDec 21, 20251.0The lobby was dirty and while waiting in the lobby with my 14 year old son the workers were cussing. They were saying that the customers were kicking their ass. They didn’t just say it one time and there were multiple kids that heard while people were waiting on their food. The wait inside was over 10 minutes, all they cared about was drive thru.
- CBChelsie BlakerDec 4, 20251.0Food is cold, service is awful and the staff is just plain unfriendly. They don't smile and they get annoyed if you spend too long in the driveway.
Frequently Asked Questions About Wendy's
Is N. Jackson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Jackson, TN?
Wendy's drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to midnight.
Does Wendy's in Jackson serve breakfast?
Yes, this Wendy's location serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your address in the delivery search field.
What payment methods are accepted at Wendy's on Highland Ave?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's Jackson location for questions or feedback?
You can call the location directly at (731) 424-7045 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located and what is the attire?
Wendy's is located at 1912 Highland Ave., Jackson, TN 38301. The attire at this restaurant is casual.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Game X Change for video games and music, Little Caesars Pizza for more dining options, and Studio H or Talkin Heads Hair Salon for beauty services.
Are there other fast food restaurants near Wendy's on Highland Ave?
Yes, nearby fast food options include McDonald's, Long John Silver's, Popeyes, Domino's Pizza, and Little Caesars Pizza, offering a variety of choices for customers in the area.
Is Wendy's located near any grocery or retail stores?
Yes, Kroger grocery store and Lynnwood Place supermarket are nearby, which could be convenient for customers running errands before or after their Wendy's visit.
What categories of meals does Wendy's in Jackson serve?
This Wendy's serves breakfast, lunch, and dinner, offering a variety of burgers, chicken nuggets, salads, and desserts like the Frosty®.
Brand Certified Facts from Wendy's
Wendy's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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