Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Jackson, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Jackson, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.5
875 reviews
5 stars
314
4 stars
198
3 stars
153
2 stars
68
1 star
142
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with some meals being fresh and tasty while others were cold or stale.
Customer Service
Service quality varied significantly; some customers praised friendly staff, while others experienced rudeness and long wait times.
Drive-Thru Efficiency
The drive-thru service was often slow, with multiple complaints about long wait times and order inaccuracies.
Cleanliness Issues
Several reviews mentioned cleanliness concerns, including unsanitary conditions and pest sightings.
Order Accuracy
Many customers noted frequent issues with order accuracy, including missing items and incorrect modifications.
- JBJuJu Bug6 days ago4.0Would have gave 5 stars but they left out my lemonade. App ordered
- RRRick RexfordNov 15, 20254.0Fast service for fast food.
- ESEdward SotoNov 4, 20255.0These great people went above and beyond to serve us or order. We had just left the hospital and because we were noticed helping someone else out they decided to recognize us and make my youngest son's day a little brighter. Thank you all!
- CHclayton heltonNov 2, 20251.0Their food is great but I tried calling them to ask a few simple questions but got rude responses from them and they hung up on me while I was talking to them. Great food terrible customer service
- BFB FinneyNov 1, 20253.0Fries cold. Burger was tasty and warm.
Frequently Asked Questions About Wendy's
Is N. Jackson Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (731) 424-7045.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does N. Jackson Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Jackson, TN?
Wendy's drive-thru is open Monday to Thursday from 7:00 AM to 1:00 AM, Friday from 7:00 AM to 2:00 AM, Saturday from 8:00 AM to 2:00 AM, and Sunday from 8:00 AM to midnight.
Does Wendy's in Jackson serve breakfast?
Yes, this Wendy's location serves breakfast with options including breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery near me?
To check delivery availability, use the Wendy's app or visit order.wendys.com and enter your address in the delivery search field.
What payment methods are accepted at Wendy's on Highland Ave?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's Jackson location for questions or feedback?
You can call the location directly at (731) 424-7045 or reach customer care via live chat or phone at 888-624-8140. Feedback can also be submitted through Wendy's Customer Satisfaction Survey online.
Where is Wendy's located and what is the attire?
Wendy's is located at 1912 Highland Ave., Jackson, TN 38301. The attire at this restaurant is casual.
What nearby places can I visit before or after dining at Wendy's?
Nearby places include Game X Change for video games and music, Little Caesars Pizza for more dining options, and Studio H or Talkin Heads Hair Salon for beauty services.
Are there other fast food restaurants near Wendy's on Highland Ave?
Yes, nearby fast food options include McDonald's, Long John Silver's, Popeyes, Domino's Pizza, and Little Caesars Pizza, offering a variety of choices for customers in the area.
Is Wendy's located near any grocery or retail stores?
Yes, Kroger grocery store and Lynnwood Place supermarket are nearby, which could be convenient for customers running errands before or after their Wendy's visit.
What categories of meals does Wendy's in Jackson serve?
This Wendy's serves breakfast, lunch, and dinner, offering a variety of burgers, chicken nuggets, salads, and desserts like the Frosty®.