Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.5
224 reviews
5 stars
88
4 stars
38
3 stars
35
2 stars
13
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; some employees are praised for being friendly, while others are reported as rude and unprofessional.
Food Quality
Food quality varies significantly; some customers enjoyed fresh and tasty meals, while others received cold or incorrect orders.
Speed of Service
Many reviews highlight slow service, particularly at the drive-thru, with long wait times reported frequently.
Cleanliness
Several customers noted cleanliness issues, particularly in the dining area and bathrooms.
Management Issues
There are complaints about poor management and lack of staff training, leading to disorganization and customer dissatisfaction.
- TTTanyaNov 14, 20255.0The manager served us and she was very efficient and friendly
- PGPayten GibbonsOct 22, 20255.0The sweet lady working the drive thru today was amazing! She was energetic (without seeming fake)and so friendly. She made both of us smile this morning with your upbeat demeanor.
- CWChris WSep 27, 20251.0Drive thru: Was told my frosty would be 5min. Been waiting 25min. Finally just left without it.
- JGJeremy GattisSep 2, 20251.0Every time I go to this Wendy's I leave swearing I will never return but after a while I think to myself that maybe it was just a bad day. But after tonight, I will not be returning anymore. I ordered 2 JBC, a small chilli, and a large frosty, not a crazy order, but after tax that's over 15 bucks. Well, what I received in return was a half full and partially melted piece of trash "frosty". And when I tried to say something about it, the worker shut the window in my face and walked away... I've had several other similar situations happen, so yeah, I'm done going to this Wendy's and I strongly suggest that nobody else go there either. I would hate for someone else to waste there time and money! Oh yeah and the picture I posted doesn't really look that bad but trust me, its WAY worse in person.
- HBHaden BurtonJul 24, 20255.0I had the baconater combo meal with a large Chilli. It was good but very pricey for fast food almost $18 bucks.
Frequently Asked Questions About Wendy's
Is Jackson Christmasville Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Jackson, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Jackson, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (731) 240-1110.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Jackson Christmasville Wendy’s serve breakfast?
Yes, this Wendy’s location in Jackson, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Jackson, TN?
The drive-through at Wendy's in Jackson, TN is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, the Wendy's at 2575 Christmasville Cove in Jackson, TN is currently open and serving customers.
Does Wendy's in Jackson, TN offer breakfast?
Yes, this Wendy's location serves breakfast with options available on their app and website.
What payment options are accepted at Wendy's in Jackson?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's offers both delivery and takeout services, which can be ordered through their app or website.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback through Wendy's Customer Care via live chat, phone at 888-624-8140, or by filling out their Customer Satisfaction Survey. For direct contact, call (731) 240-1110.
Where is Wendy's located in Jackson, TN?
Wendy's is located at 2575 Christmasville Cove, Jackson, TN 38305, USA.
Are there other fast food restaurants near Wendy's at 2575 Christmasville Cove?
Yes, nearby fast food options include Burger King, McDonald's, Taco Bell, Jack's, Sonic Drive-In, Subway, Arby's, and Waffle House, providing diverse dining choices.
Which coffee shop is close to Wendy's in Jackson, TN?
Starbucks is a nearby coffee shop where you can grab coffee or smoothies before or after visiting Wendy's.
Are there fitness or wellness centers near Wendy's in Jackson?
Yes, ATC Fitness gym and Happy Nails salons are close to Wendy's, offering options to stay fit or relax around your meal time.