Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported slow service, especially at the drive-thru, with long wait times for food.
Food Quality
While some customers enjoyed the food, there were numerous complaints about food being cold, improperly prepared, or unsanitary.
Customer Service
Feedback on customer service was mixed; some employees were praised for being friendly and efficient, while others were criticized for rudeness and poor management.
Cleanliness
Several reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.
Order Accuracy
Many customers experienced issues with incorrect orders or missing items.
JB
Julia Buchanan
1 day ago
1.0
How can a hamburger smell like rotten eggs??
JG
Jacob Greathouse
Jan 2, 2026
3.0
Food was good but floor was absolutely disgusting. Trash, food and super sticky by the drink machine. They also had fruit flies by the drink machine.
DD
Doris Davis
Nov 24, 2025
2.0
They are very slow 5 people here not a single person is in a hurry to get the food out and no other customers in the dining area took 20 min to get my food
TT
Tanya
Nov 14, 2025
5.0
The manager served us and she was very efficient and friendly
PG
Payten Gibbons
Oct 22, 2025
5.0
The sweet lady working the drive thru today was amazing! She was energetic (without seeming fake)and so friendly. She made both of us smile this morning with your upbeat demeanor.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours at Wendy's in Jackson, TN?
The drive-through at Wendy's in Jackson, TN is open daily from 6:00 AM to 1:00 AM.
Is this Wendy's location currently open?
Yes, the Wendy's at 2575 Christmasville Cove in Jackson, TN is currently open and serving customers.
Does Wendy's in Jackson, TN offer breakfast?
Yes, this Wendy's location serves breakfast with options available on their app and website.
What payment options are accepted at Wendy's in Jackson?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Can I order delivery or takeout from this Wendy's?
Yes, Wendy's offers both delivery and takeout services, which can be ordered through their app or website.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback through Wendy's Customer Care via live chat, phone at 888-624-8140, or by filling out their Customer Satisfaction Survey. For direct contact, call (731) 240-1110.
Where is Wendy's located in Jackson, TN?
Wendy's is located at 2575 Christmasville Cove, Jackson, TN 38305, USA.
Are there other fast food restaurants near Wendy's at 2575 Christmasville Cove?
Yes, nearby fast food options include Burger King, McDonald's, Taco Bell, Jack's, Sonic Drive-In, Subway, Arby's, and Waffle House, providing diverse dining choices.
Which coffee shop is close to Wendy's in Jackson, TN?
Starbucks is a nearby coffee shop where you can grab coffee or smoothies before or after visiting Wendy's.
Are there fitness or wellness centers near Wendy's in Jackson?
Yes, ATC Fitness gym and Happy Nails salons are close to Wendy's, offering options to stay fit or relax around your meal time.