Wendy's

3.4
229 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
2575 Christmasville Cove, Jackson, TN
38305, United States

Hours

Reviews

3.4
229 reviews
5 stars
89
4 stars
39
3 stars
36
2 stars
14
1 star
51

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially at the drive-thru, with long wait times for food.

Food Quality

While some customers enjoyed the food, there were numerous complaints about food being cold, improperly prepared, or unsanitary.

Customer Service

Feedback on customer service was mixed; some employees were praised for being friendly and efficient, while others were criticized for rudeness and poor management.

Cleanliness

Several reviews highlighted issues with cleanliness, particularly in the dining area and bathrooms.

Order Accuracy

Many customers experienced issues with incorrect orders or missing items.
  • JB
    Julia Buchanan
    1 day ago
    1.0
    How can a hamburger smell like rotten eggs??
  • JG
    Jacob Greathouse
    Jan 2, 2026
    3.0
    Food was good but floor was absolutely disgusting. Trash, food and super sticky by the drink machine. They also had fruit flies by the drink machine.
  • DD
    Doris Davis
    Nov 24, 2025
    2.0
    They are very slow 5 people here not a single person is in a hurry to get the food out and no other customers in the dining area took 20 min to get my food
  • TT
    Tanya
    Nov 14, 2025
    5.0
    The manager served us and she was very efficient and friendly
  • PG
    Payten Gibbons
    Oct 22, 2025
    5.0
    The sweet lady working the drive thru today was amazing! She was energetic (without seeming fake)and so friendly. She made both of us smile this morning with your upbeat demeanor.

Frequently Asked Questions About Wendy's

Is Jackson Christmasville Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-through hours at Wendy's in Jackson, TN?

The drive-through at Wendy's in Jackson, TN is open daily from 6:00 AM to 1:00 AM.