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Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood.
Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®.
*At participating locations.
Mixed reviews on customer service; some praised quick and friendly service, while others reported being ignored or receiving poor service.
Food Quality
Generally positive feedback on food quality, with many customers enjoying the freshness and taste of smoothies and wraps, though some noted inconsistencies.
Pricing Concerns
Customers expressed concerns about rising prices and mandatory tipping, with some feeling the value for money has decreased.
Atmosphere
The atmosphere is described as bright and clean, but some customers felt unwelcome due to lack of greeting from staff.
Order Accuracy
Several customers reported issues with incorrect orders, leading to frustration and disappointment.
SP
Sean Pazin
Nov 4, 2025
1.0
I’ve been at the window for 10 minutes without even being greeted. Nobody said good morning… it’s gonna be just one moment… completely ignored as associates just kept walking by the window
VG
Victoria Gibbs
Aug 17, 2025
1.0
I asked for no chicken extra rice they left out everything else from the wrap and loaded it with lettuce. I went back and they did the same thing again. Will never go back
KW
Karen F Whatley
Aug 5, 2025
5.0
There's not much to see but the drinks are amazing.
Frequently Asked Questions About Tropical Smoothie Cafe
Does Tropical Smoothie Cafe accept reservations?
No, Tropical Smoothie Cafe does not accept reservations.
What are the general opening hours of Tropical Smoothie Cafe in Jackson?
The cafe is open daily from 7:00 AM to 9:00 PM, with weekend hours starting at 8:00 AM on Saturday and 8:00 AM or 9:00 AM on Sunday depending on service.
What types of meal services does Tropical Smoothie Cafe offer?
Does Tropical Smoothie Cafe offer delivery and pickup options?
Yes, it provides in-store pickup, curbside pickup, delivery, and same day delivery.
Can I order from Tropical Smoothie Cafe using an app?
Yes, you can order via the Tropical Smoothie Cafe app available on both iOS and Android platforms.
What payment methods are accepted at Tropical Smoothie Cafe?
They accept American Express, Android Pay, Apple Pay, cash, contactless payment, Discover, Mastercard, and Visa.
Is there a drive-through available at Tropical Smoothie Cafe?
Yes, Tropical Smoothie Cafe offers drive-through service during their operating hours.
What are the dine-in hours for Tropical Smoothie Cafe?
Dine-in is available from 7:00 AM to 9:00 PM Monday to Friday, starting at 8:00 AM on Saturday and from 9:00 AM to 8:00 PM on Sunday.
Are there any nearby health and medical services close to Tropical Smoothie Cafe?
Yes, nearby you can find several healthcare providers including Somer Lambert, FNP; Buffy Cook, MD; Logan Hardin; Lisa Nwokolo, NP; Kevin Gray, MD; West Tennessee Medical Group Primary Care; Elizabeth Graves, NP; and Allison Rasnic, FNP-C.
What local services for relaxation and beauty are near Tropical Smoothie Cafe?
Nearby relaxation and beauty services include HOTWORX yoga and pilates studio, Queen Nails salon, and Bliss Salon beauty and spa.
How can nearby attractions help me plan my visit to Tropical Smoothie Cafe?
You might visit nearby places like Union University McAfee School of Business or grab a bite at Godfather's Pizza Express or Tulum Fresh Mexican Grill before or after enjoying your meal at Tropical Smoothie Cafe.