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Tropical Smoothie Cafe

4.5
(246 reviews)

Business Details

1280 Union University Drive, Jackson, TN
38305, United States
(731) 240-1998

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast RestaurantTropical Smoothie Cafe
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
1280 Union University Drive, Jackson, TN
38305, United States

Hours

Reviews

4.5
246 reviews
5 stars
180
4 stars
35
3 stars
16
2 stars
3
1 star
12

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some praised the staff's friendliness and efficiency, while others reported poor service and lack of acknowledgment.

Food Quality

Generally positive reviews on the food and smoothies, with many customers enjoying the taste and freshness, though some noted inconsistencies.

Sanitation Concerns

Several customers expressed concerns about cleanliness and sanitary practices among staff during food preparation.

Pricing Issues

Customers commented on rising prices and mandatory tipping, which some found off-putting.
  • AH
    Alyssa Hawkins
    Feb 19, 2026
    2.0
    I ordered the humas veggie wrap, we were in drive through and waited for about 5-10 minutes for the wrap it was the only thing we got. I ordered it with no tomatoes I am allergic to tomatoes, I got the wrap and went home it was already cut in half I didn’t see any tomatoes and there wasn’t any till I was half way done eatting it. There was a whole slice of tomato in the bite. The wrap was good but not worth the hives.
  • KR
    kennon reid
    Feb 5, 2026
    1.0
    I'm so tired of eating my smoothie with a spoon because it's too icy and chunky to sip through a straw like a regular smoothie.. who rides around with spoons? Exactly.. by the time I get to a spoon to finally eat the smoothie it's a juice now.
  • NL
    Nicole Lopez
    Jan 7, 2026
    1.0
    I went for the second time to buy my favorite bowl and the lady making it was talking on the phone while preparing food and no mask on. That’s crazy. She was preparing my order and another guy from the drive through and she was talking all over the food. No sanitary at all
  • TM
    Timothy Morgan
    Jan 1, 2026
    3.0
    The Cashier was clearly sick and sneezing everywhere. The next day I got the flu 😐. Smoothie was really good though
  • CD
    Chastity Dilday
    Dec 19, 2025
    1.0
    If you gonna be all up on each other like your on a date when your supose to be working the least you can do is acknowledge some one when they walk in 🤦‍♀️🤷‍♀️

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the general opening hours of Tropical Smoothie Cafe in Jackson?

The cafe is open daily from 7:00 AM to 9:00 PM, with weekend hours starting at 8:00 AM on Saturday and 8:00 AM or 9:00 AM on Sunday depending on service.

Brand Certified Facts from Tropical Smoothie Cafe

Tropical Smoothie Cafe partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
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