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Taco Bell

3.5
(1216 reviews)

Business Details

2330 North Highland, Jackson, TN
38305, United States
(731) 668-3353

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 2330 North Highland in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
2330 North Highland, Jackson, TN
38305, United States

Hours

Reviews

3.5
1,216 reviews
5 stars
456
4 stars
251
3 stars
211
2 stars
95
1 star
203

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, with some waiting over 30 minutes for their orders.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, including missing items and wrong food.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling ignored or treated poorly.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty dining areas and unsanitary food conditions.

Management Response

Some customers noted positive changes under new management, but many expressed ongoing frustrations with service quality.
  • CK
    Chris Kenney
    6 days ago
    4.0
    Haven't been to Taco Bell in awhile and i was prettt shocked by the price increase. Three items for almost $9... Food was the same, but the location was understaffed that day.
  • DS
    Don Sumner
    Feb 23, 2026
    5.0
    Great Late Night Stop Taco Bell is always the best
  • HP
    hey its poof
    Jan 10, 2026
    1.0
    Got there at 2pm, ordered on the kiosk, and waited. And waited. ...and waited. A woman asked us if we ordered and we reply yes. We told her we havent payed and we understand that the order doesnt go through to them until we pay, and are ok with the wait for that. She gets mad. She starts talking about how how the order aint back there and how I gotta understand that and all this junk and we try to tell her how usually at our location, someone just calmly calls us up and asks us to pay and that's it. She get really mad and walked off telling her coworkers how I "am getting mouthy with her" and im "mouthing off to her" when I wasn't. Im adhd, tired, and just trying to explain myself the best way I can, but she doesnt like it. We wait what feels like another 5-10 minutes before a girl comes back from lunch break and trys to take another customer's order. She state how she can't get our order off and the woman comes back and rudely state "its because they havent payed" and storms back to work the drive thru. The young lady behind the counter helps us and we get our food and leave. I am utterly confused and a little hurt. When we asked for the manager, we were told that she was working the drive thru. So I assume the woman who got mad at us was the manager. Overall, 30 minute wait for her to even come us and get us to pay, and another 10 minutes waiting for our food.
  • DD
    Dside
    Dec 30, 2025
    1.0
    Ordered online 10 minutes before we got there. 4 tacos 2 drinks. Got there, no one in store or in drive thru line. Told them about online order at drive-thru speaker, they mumbled something then said pull around. 10 minutes later, got the 4 tacos and no sauces I asked for. Really bad location.
  • GG
    Gracelyne Gordon
    Dec 27, 2025
    5.0
    My first experience was perfect!They were amazing they all had respect and were lovely!Theres probably not a word for how amazing they are!!!

Frequently Asked Questions About Taco Bell

What are the Taco Bell restaurant hours at 2330 North Highland in Jackson, TN?

Taco Bell at 2330 North Highland is open from 9:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 2:00 AM on Friday and Saturday.

Does Taco Bell at this location have a drive-through?

Yes, this Taco Bell location offers drive-through service with hours matching the restaurant's operating times.

Brand Certified Facts from Taco Bell

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Certified March 01, 2026Yext Knowledge Graph
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