Taco Bell

3.7
859 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 117 Parkstone Place in Jackson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
117 Parkstone Place, Jackson, TN
38305, United States

Hours

Reviews

3.7
859 reviews
5 stars
348
4 stars
203
3 stars
124
2 stars
55
1 star
129

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rudeness and refusal to take orders in person.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Wait Times

Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.

Food Quality

Several reviews mentioned food being cold, poorly prepared, or not fresh.

Cleanliness and Environment

The dining area was often reported as closed or unclean, contributing to a negative dining experience.
  • SD
    Sam Driver
    2 days ago
    1.0
    did not enjoy being required to use kiosk to order 👎
  • KC
    Kiyuna Moore Cottrell
    6 days ago
    1.0
    Ordered large nacho fries and barely filled up and gave me a small amount of cheese
  • KM
    Kendal Morris
    6 days ago
    1.0
    I get the same girl everytime and she is rude doesn't say much is laughing for some reason idk i always feel judged and my food is normally right and ok so i never complain and just go on about my day but it was about 11am today and i ordered two of the crispy cantina chicken tacos and this was what i got mind you she thought it was funny ig??... now i see why they barely get business just lazy🙄🙄
  • KH
    Kat Hart
    Nov 17, 2025
    1.0
    If I can give less stars I would. I go here regularly on my lunch break which is only 30 minutes. I always place my order ahead of time so it can be ready once I get there. After waiting 19 mins since placing my order, you guessed it. It’s still not ready and they didn’t have a line but they only prioritized the drive thru line. At this point what’s the point of using that stupid app to place ahead when you still have to wait like everyone else if not longer.
  • TR
    Tamela Riggs
    Oct 15, 2025
    1.0
    I normally don’t do reviews but I feel obligated to share my awful experience with others so they don’t go through with I have! We use to go to this Taco Bell often and stopped going because of terrible customer service. It’s like their customers are a terrible burden to them. I decided I haven’t been there in months maybe it had changed well it hasn’t if anything it’s gotten worse. We went to the drive thru and was told first thing it would be a 15 minute wait I said ok. You know thinking there was a line…. I pulled around and NO ONE was in the drive thru. I went to the window the woman asked me if I had an order I told her what I wanted as she hit her hands on the counter then turned around and walked off! Yeah no joke! A man came and took our order and told me to pull up I decided I’d go in since he hadn’t given me our drinks yet. One YES one customer was in there. This was my last time at this location!

Frequently Asked Questions About Taco Bell

What are the opening hours of Taco Bell at 117 Parkstone Place in Jackson, TN?

Taco Bell at 117 Parkstone Place is open daily from 9:00 AM to midnight.

Does this Taco Bell location offer drive-through service?

Yes, the Taco Bell at 117 Parkstone Place has drive-through service available from 9:00 AM to midnight every day.