Subway

Reviews

• JH

  julie Hill

  Nov 8, 2025
  1.0
  If I could give negative stars I would! Idk if these are the owners or who but they are SO rude! No greeting, act clueless, aggravated by anything I request on my sandwich like I’m asking for them to do too much! Lord help us that we get to create our own sandwiches!! Wrong bread, toppings you could barely see, wrong cheese (then takes provolone cheese off halfway melted and puts it back in the bin to add the pepperjack that it was originally supposed to be). Told them I didn’t want artisan bread my order was for Italian herb and he starts slamming stuff around. You do not need to be in a customer service setting at all! The service was bad last time but not near this bad… at least the food was right last time! I’ll be going back to Medina where I should’ve went anyways as they’re always polite and get your orders right! Subway-Stonebrook, you need to do much better!
• BY

  Brad Young

  Oct 29, 2025
  1.0
  Really rude and incompetent staff. My online order showed they voided it while I was sitting in Subway waiting and were rude about it. They play dumb and hopefully it is an act.
• DC

  Dustin Cupples

  Jul 29, 2025
  5.0
  I usually don't even care about Subway. And nowadays I usually bring my lunch to work. But whenever I don't, I go here. The owners and staff have never been anything but nice. They've done several little things that I thought were great service that not everywhere will do. In fact most places these days are offering poor service. I guess this place is just a breath of fresh air. It will continue, if I don't bring my lunch to work, this is where I'll go to eat.
• MS

  Manu Sharma

  Jan 23, 2022
  1.0
  First of all is this the way how subway employee suppose to be work ? No uniform with sagging and they don’t know anything how to do it ! I thing owner of this store don’t care about subway brand name and how to run subway

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