Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 660 Carriage House Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.5
197 reviews
5 stars
80
4 stars
43
3 stars
16
2 stars
6
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.
Food Quality
Several customers reported issues with food quality, including incorrect orders, unsanitary practices, and food that did not meet expectations.
Operational Hours
Many customers noted discrepancies in the store's posted hours, with reports of the store closing early or being closed when it should have been open.
Cleanliness
There were mixed reviews about cleanliness, with some customers praising the cleanliness of the store while others reported unsanitary conditions.
- MNMary NewsomeJan 3, 20261.0I went in today, Saturday January 3, 2026, around 11:30 and was told it would be 1 hour before they could wait on me because there was only 1 employee and he was working on an online order. I told him it would only take 5 minutes to wait on me couldn't he help me then finish the online order? He said he could NOT because there were cameras. I'll never go back there!!!
- PDPapa_Dragon's Videogame DenDec 27, 20251.0Store closes at 9pm, I walked in at 5:50pm and was told very aggressively and very viciously the store was closing and I would not be served...All I wanted was a 12 inch tuna sub w/ light pickles and light baby spinach...Was told he didn't care and to get out of his store because he was closing...The dude behind the counter was very rude and aggressive...I will never stop at that Subway again, even if it was the last Subway in the world...
- CRCharlotte ReaganDec 21, 20251.0Walked in at 6pm 12/21/25, was the ONLY person in the whole building other than the server on staff. Was told they were closed, door unlocked open sign on, posted hrs say they're open till 9 but apparently somone didn't feel like working for 5min. Literally walked in and called home to get the family's order back home. The call barely connected when I was informed "they're closed."
- JJJacob JimenezNov 24, 20251.03rd time I got my delivery order wrong and service is terrible
- JRJustin RobertsonNov 8, 20255.0Got my refund because I ordered at the wrong store lol
Frequently Asked Questions About Subway
What are the operating hours of Subway at Hamilton Hills Shopping Center?
Subway is open daily from 8:00 AM to 9:00 PM.
Which meal times does Subway serve at this location?
Subway serves breakfast, lunch, and dinner.
Can I order delivery or pickup from Subway at this address?
Yes, you can order in-store pickup, curbside pickup, or delivery.
Does this Subway location offer catering services?
Yes, catering services are available at this Subway restaurant.
Is it possible to dine inside Subway at Hamilton Hills Shopping Center?
Yes, this Subway location serves dine-in customers.
What is the address and contact number for Subway in Hamilton Hills Shopping Center?
The Subway is located at 660 Carriage House Dr, Madison, Jackson, TN 38305. You can contact them at +1 731-668-1678.
Where can I view the menu before visiting or ordering from Subway?
You can see the menu online at https://subway.com/en-us/restaurant/2992-0/menu/
Are there any convenient places nearby to visit before or after dining at Subway?
Yes, nearby places include Barnhill's Buffet, Asia Garden Chinese & Japanese Restaurant, and Baby Kakes bakery for dessert options.
If I’m staying at a hotel nearby, which accommodations are close to Subway?
Nearby hotels include Best Western Carriage House Inn & Suites, SureStay Plus Hotel by Best Western Jackson, and Econo Lodge Inn & Suites, making Subway an easy dining option for hotel guests.
What are some nearby services and shops that customers can access when visiting Subway?
Nearby services include Western Union for money transfers, UPS Access Point for shipping needs, and Hub City Bicycle Co. for bicycle sales and repairs.