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Subway

3.5
(199 reviews)

Business Details

(731) 668-1678
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 660 Carriage House Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
660 Carriage House Dr, Jackson, TN
38305, United States

Hours

Reviews

3.5
199 reviews
5 stars
80
4 stars
43
3 stars
17
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and aggressive behavior from staff, leading to a negative customer experience.

Operational Issues

Customers frequently reported that the store closed early or was not open during posted hours, causing frustration.

Food Quality

Several customers experienced issues with food quality, including incorrect orders, unsanitary conditions, and poor preparation.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and food handling.

Mixed Reviews

Despite many negative experiences, a few customers praised the food and service, indicating inconsistency in performance.
  • AE
    Aaron Ervin
    Feb 22, 2026
    1.0
    I’m done coming here they close everyday early I be getting off at 7pm then by the time I get here there closed when there website says 9pm just terrible
  • KJ
    Ken Julian
    Feb 5, 2026
    3.0
    This is the very first Subway I ever ate in, almost 40 years ago! I went back today, just for fun and got the same sandwich I ordered back then!
  • MN
    Mary Newsome
    Jan 3, 2026
    1.0
    I went in today, Saturday January 3, 2026, around 11:30 and was told it would be 1 hour before they could wait on me because there was only 1 employee and he was working on an online order. I told him it would only take 5 minutes to wait on me couldn't he help me then finish the online order? He said he could NOT because there were cameras. I'll never go back there!!!
  • PD
    Papa_Dragon's Videogame Den
    Dec 27, 2025
    1.0
    Store closes at 9pm, I walked in at 5:50pm and was told very aggressively and very viciously the store was closing and I would not be served...All I wanted was a 12 inch tuna sub w/ light pickles and light baby spinach...Was told he didn't care and to get out of his store because he was closing...The dude behind the counter was very rude and aggressive...I will never stop at that Subway again, even if it was the last Subway in the world...
  • CR
    Charlotte Reagan
    Dec 21, 2025
    1.0
    Walked in at 6pm 12/21/25, was the ONLY person in the whole building other than the server on staff. Was told they were closed, door unlocked open sign on, posted hrs say they're open till 9 but apparently somone didn't feel like working for 5min. Literally walked in and called home to get the family's order back home. The call barely connected when I was informed "they're closed."

Brand Certified Facts from Subway

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Certified March 01, 2026Yext Knowledge Graph
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