Subway

3.5
192 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jackson Subway® Restaurant at 660 Carriage House Dr brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
660 Carriage House Dr, Jackson, TN
38305, United States

Hours

Reviews

3.5
192 reviews
5 stars
79
4 stars
43
3 stars
16
2 stars
6
1 star
48

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.

Food Quality

Several customers reported issues with food quality, including incorrect orders, unsanitary conditions, and food that appeared old or poorly prepared.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in the bathrooms and food handling practices.

Operational Issues

Customers frequently mentioned problems with the store's hours of operation, including closing early and not updating hours online.

Online Ordering

Many customers had negative experiences with online orders, including incorrect items, lack of refunds, and poor communication regarding their orders.
  • JR
    Justin Robertson
    Nov 8, 2025
    5.0
    Got my refund because I ordered at the wrong store lol
  • JA
    J A
    Oct 24, 2025
    2.0
    Our sandwiches were good but the worker couldn't speak English. The manager had to come and explain what we wanted. They had a $6.99 special but only was selling tuna. They had the other ingredients in stock but wouldn't let is purchase it.
  • SS
    sneal
    Oct 20, 2025
    1.0
    Went in to get a sandwich today and watched as the guy making someone elses sandwich dropped cheese on the floor and he picked it up and put it on a sandwich anyways. I said dude that is sooo nasty! He said in a thick Indian accent, if you don't like... complain to subway.com. I immediately left and will NEVER BE BACK! THE HEALTH DEPT SHOULD PAY THEM A VISIT. DONT WASTE YOUR MONEY HERE!
  • CJ
    Carlyne Jackson
    Oct 2, 2025
    1.0
    You can't see the meat that they're putting on your food like at the other subways, you can look at the. When they get ready to add your vegetables, there's hardly any of the meat that you ordered on the bread. The product is not worth the money.
  • MM
    Madonna
    Sep 29, 2025
    1.0
    I got food poisoning from eating at this location!

Frequently Asked Questions About Subway

What are the operating hours of Subway at Hamilton Hills Shopping Center?

Subway is open daily from 8:00 AM to 9:00 PM.

Which meal times does Subway serve at this location?

Subway serves breakfast, lunch, and dinner.