Subway

3.6
179 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Jackson Subway® Restaurant at 9 Chloe Place brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
9 Chloe Place, Jackson, TN
38305, United States

Hours

Reviews

3.6
179 reviews
5 stars
87
4 stars
28
3 stars
19
2 stars
4
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unprofessional behavior from staff, particularly in the drive-thru and during order taking.

Food Quality

Feedback on food quality was mixed; while some enjoyed their meals, others received poorly made sandwiches with cold ingredients or incorrect orders.

Cleanliness

The store was noted for being clean, although some customers reported issues with unsanitary conditions in the restroom.

Operational Issues

Customers frequently experienced problems with the drive-thru being closed early and incorrect orders being filled.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and good food, highlighting a few positive interactions.
  • TI
    True Intellect
    Oct 7, 2025
    5.0
    These people should me the highest kindness. Very neighborly.
  • MM
    Mindful_Warrior
    Jun 25, 2025
    1.0
    Restroom didn't even have soap. How do you expect your employees to wash their hands when you don't have soap? Horrible service by the manager(?). Don't know if she was the manager but the black lady with tinted glasses directing the employees rudely. I asked for a few more jalapenos and she says “only six”! The footlong nacho was a mess of Doritos chips with some sauce and few meat pieces called “steak”.
  • KP
    Keon Pipkin
    Jun 21, 2025
    1.0
    HORRIBLE service . Cashier gave my food to the wrong person and wouldn’t remake my order . Spend $30 and left empty handed . Definitely DO NOT recommend this subway to anyone
  • KL
    Kayla Lewis
    Jun 21, 2025
    1.0
    HORRIBLE service, bad attitudes & smart mouths! Online order I placed was given to the wrong person, when we told them that the order was wrong they straight up refused to remake it & said “how do we know yall didn’t send somebody to pick up the order so you could get it twice”. When there the other order was also still there from being given out wrong. Spent $30 & they made us take the wrong order which was one sand-which. NEVER AGAIN.

Frequently Asked Questions About Subway

What types of meals are served at Subway at 9 Chloe Place?

Subway serves breakfast, lunch, and dinner meals daily.

What are the operating hours of Subway at 9 Chloe Place?

Subway is open every day from 8:00 AM to 9:00 PM.