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Subway

3.8
(246 reviews)

Business Details

2710 N. Highland, Jackson, TN
38305, United States
(731) 736-3321
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Jackson Subway® Restaurant at 2710 N. Highland brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2710 N. Highland, Jackson, TN
38305, United States

Hours

Reviews

3.8
246 reviews
5 stars
112
4 stars
52
3 stars
34
2 stars
12
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, including rudeness from staff and unprofessional behavior from management.

Food Quality

While some customers enjoyed the food, there were complaints about portion sizes, freshness, and incorrect orders.

Cleanliness

Several reviews highlighted cleanliness issues, including unsanitary conditions and lack of proper food handling.

Staff Attitude

There were mixed reviews about staff attitudes, with some praising friendly service while others noted unfriendliness and lack of engagement.
  • MW
    Mr Wonka
    Feb 10, 2026
    1.0
    Everyone who works there is polite, but there is a person of color who works there in the mornings who is extremely rude, the woman needs to be barred from customer service businesses. Can only imagine what they must put up with.
  • VL
    Veronica Lamb
    Feb 4, 2026
    2.0
    The fact that when I order online and I say more spinach and more cucumber more tomato to only get the regular/bare minimum amounts on my sandwich is very unsatisfying & disappointing that the worker cannot read orders correctly you may be trying to save your ingredients & money(by not having to buy more ingredients) but I paid for a sandwich to be open full of vegetables and not closed with the bare minimum ingredients 🤦🏽‍♀️
  • DP
    David Patton
    Jan 16, 2026
    1.0
    Worst experience ever at a subway.
  • SM
    Seth Mosier
    Aug 4, 2021
    1.0
    Literally the worst experience I’ve ever had in an establishment. I ordered ahead on the app so my order was already paid for. When I got my order I didn’t receive the chips and one of my sandwiches was wrong (like not even close to being right). I went into the building and told the worker that my sandwich was wrong and I didn’t get my chips. She proceeded to argue and say that the order was right. She even dug through the garbage to find my receipt to prove me wrong. I told her I had my order pulled up on my phone. She refused to look at it. She was so rude. She was borderline aggressive and did not want to make the sandwich I paid for. She finally told me to give her the incorrect sandwich back and she made the one I ordered. It was an extremely unprofessional and uncalled for . Oh and their were customers waiting while this was going on. She appeared to be the only person working so I understand the frustration but there was no need to be rude.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 2710 N. Highland, Madison, Jackson, TN 38305, United States.

What are the operating hours of this Subway location?

This Subway is open daily from 8:00 AM to 9:00 PM.

Brand Certified Facts from Subway

Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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