Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1559 S. Highland for the ultimate SONIC experience!
Location
Hours
Reviews
4.0
1,412 reviews
5 stars
665
4 stars
370
3 stars
186
2 stars
74
1 star
117
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of fast and friendly service, but also noted instances of poor attitude and disorganization from staff.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or poorly prepared items.
Cleanliness
Several reviews mentioned the need for better maintenance and cleanliness of the location, including dirty menus and order stations.
Overall Experience
The overall sentiment is mixed, with some customers expressing loyalty due to nostalgia and consistency, while others are dissatisfied with recent experiences.
- ABAdam BlissDec 30, 20255.0Great shakes
- JGJ GrayDec 16, 20251.0Cheese wasn't melted on sandwiche it was cold and my husband wanted a sweet tea slush with lemonade that's what I asked for at the speaker. First brought out a big strawberry slush went back and made it a second time and it was strawberry and cherry. I said to my husband guess I'm not speaking English or maybe he doesn't understand me he should have asked for help. I guess I need to stick to Vann Dr location smh
- CCComfortably CleanDec 11, 20252.0I ordered chili cheese tots today and there was hardly any chili on there. Also, the tots were too hard. This happened about 2 months ago. When I order the same thing in Bolivar, it's always up to par. This location is very disappointing.
- TDTom DerryberryOct 7, 20254.0Smashers too salty!
- MLMary LockwoodOct 4, 20255.0Fast and polite service, even when busy! I greatly enjoyed my drink. Every member of the staff I interacted with was speedy and helpful.