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Sonic Drive-In

3.8
(1055 reviews)
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Business Details

1052 Vann Drive, Jackson, TN
38305, United States
(731) 660-9977
http://www.sonicdrivein.com/locations/us/tn/jackson/1052-vann-drive/store-5222
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1052 Vann Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
1052 Vann Drive, Jackson, TN
38305, United States

Hours

Reviews

3.8
1,055 reviews
5 stars
456
4 stars
243
3 stars
150
2 stars
60
1 star
146

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Mixed feedback on customer service; some praised friendly staff while others experienced rudeness and unprofessional behavior.

Food Quality

Inconsistent food quality noted, with some customers enjoying fresh meals while others received cold or poorly prepared items.

Wait Times

Long wait times for orders, especially for mobile orders, were frequently mentioned as a significant issue.

Cleanliness

Concerns raised about cleanliness, particularly in the bathrooms and overall dining area.
  • AW
    Ashley Warner
    Jan 22, 2026
    1.0
    ordered a sweet tea and a pretzel twist (no salt) with cheese. got my tea, thats easy enough to do, but my pretzel twist had salt and no cheese sauce. such a simple order and they couldn't manage that. had to head back to work quickly and didnt notice until then. my bad for not checking first.
  • NF
    Nemo Fish
    Jan 5, 2026
    1.0
    Had roaches in my drink and ice cream.I spoke to some lady named Kara and she hung up in my face and continued to laugh after I called back.I got my order last night while the police was arresting some old man in the front of the building.This place is an unprofessional joke.
  • BM
    Brandy Mccartney
    Dec 29, 2025
    1.0
    I was expecting better food. Service was fast and friendly but it had to be to make up for the lack of fries, cold food and no condiments I had requested. I went at 1:30 on a Monday. Maybe that’s why I had no fries. :(
  • DH
    Dusty Hysmith
    Dec 17, 2025
    1.0
    If I could leave a worse review I would. Stopped to get a route 44 tea. Sucked up a bug through my straw. Absolutely disgusting.
  • MS
    Mary Samarrippas
    Nov 13, 2025
    5.0
    The food was fresh and great customer service
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