Sonic Drive-In

3.8
1051 reviews

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Jackson, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1052 Vann Drive for the ultimate SONIC experience!

Location

Sonic Drive-In
1052 Vann Drive, Jackson, TN
38305, United States

Hours

Reviews

3.8
1,051 reviews
5 stars
454
4 stars
243
3 stars
150
2 stars
59
1 star
145

What are people saying?

AI-generated from recent customer reviews

Service Issues

Many customers reported long wait times, incorrect orders, and rude staff, leading to a negative experience.

Food Quality

The quality of food was inconsistent, with several complaints about cold items, incorrect orders, and overall dissatisfaction with taste.

Customer Experience

While some customers praised friendly staff and quick service, many others expressed frustration with poor service and unprofessional behavior.

Mobile Orders

Numerous reviews highlighted problems with mobile orders, including delays and incorrect items being delivered.
  • NF
    Nemo Fish
    Jan 5, 2026
    1.0
    Had roaches in my drink and ice cream.I spoke to some lady named Kara and she hung up in my face and continued to laugh after I called back.I got my order last night while the police was arresting some old man in the front of the building.This place is an unprofessional joke.
  • BM
    Brandy Mccartney
    Dec 29, 2025
    1.0
    I was expecting better food. Service was fast and friendly but it had to be to make up for the lack of fries, cold food and no condiments I had requested. I went at 1:30 on a Monday. Maybe that’s why I had no fries. :(
  • DH
    Dusty Hysmith
    Dec 17, 2025
    1.0
    If I could leave a worse review I would. Stopped to get a route 44 tea. Sucked up a bug through my straw. Absolutely disgusting.
  • MS
    Mary Samarrippas
    Nov 13, 2025
    5.0
    The food was fresh and great customer service
  • TW
    Teresa Wood
    Oct 20, 2025
    4.0
    Good food missed my fries tho.