CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Jackson is here with warmth and welcome. Panera Bread. Food as it should be.
Multiple reviews highlighted issues with cleanliness, including overflowing trash and dirty dining areas.
Food Quality
Customers expressed mixed feelings about food quality, with some enjoying it while others found it overpriced or unsatisfactory.
Service
Service received positive feedback overall, with many customers praising friendly and attentive staff.
Pricing
Several reviews mentioned that the prices are considered high for the portion sizes and quality of food.
KD
Katherine Dickerson
Jan 31, 2026
1.0
The place was a filthy mess. Food on the floor. Trash overflowing (before the real lunch crowd). Common sense told us to leave. My heart told us to give Panera a break & order anyway. Big mistake !! The sandwich was cold and apparently "dumped" onto the platter and topped off with stale chips. Caveat Emptor must be their standard of excellence. My First Visit is my Last Visit.
SB
Sara Besse
Jan 17, 2026
5.0
Great manager at this location, took really great care of our large group that came in!! - January 17th 5 pm
SW
Shae Williams
Dec 12, 2025
5.0
The staff here are AWESOME!!! You can really tell that this establishment is ran by managers who care and understand how to run a business well! I ran into an issue with picking up my order and my problem was solved instantly! It really made my day. Thanks so much!
BF
B Finney
Nov 1, 2025
3.0
I don't see what all the hype is about. The word bread is in the name so l expected some warm delicious bread but what l got is a tough, cold piece of sourdough?! My salad was okay but needed more lettuces and less toppings and certanly not worth $16.