Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,611 reviews
5 stars
524
4 stars
305
3 stars
324
2 stars
140
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported slow service, long wait times, and unprofessional staff behavior, particularly during busy hours.
Food Quality
There were numerous complaints about food quality, including undercooked items, incorrect orders, and old or cold food.
Cleanliness
While some customers noted clean facilities, others reported unsanitary conditions, particularly in restrooms and food preparation areas.
Customer Experience
Mixed reviews on customer service; some praised friendly staff while others experienced rudeness and lack of attention.
Order Accuracy
Frequent issues with incorrect or incomplete orders, leading to customer frustration.
- SESomer EvansNov 9, 20252.0Been waiting 20 minutes for a quarter pounder they gave me the wrong food then sent me back out to my car to wait. I’m still waiting. This is my third time coming here and every time something is wrong. Will not be back
- MMMonica MaclinNov 3, 20255.0The best sausage and egg McMuffin I have had in ten years!
- KMKissypoo MorrisOct 29, 20251.0My order was all messed up they charge u for extra and don't get it the one on North highland is way better I've never had a issue with them but I used the one on South highland today because it was closer to where I'm at I want go there no more until they can get staff that will actually pay attention to what they are doing
- ARAllison RoseOct 28, 20251.0Waiting in line for 15 minutes unacknowledged. It was 40 minutes until closing time which on their website says 11pm.
- CJChris JacobsonOct 21, 20254.0Visited early Saturday and Sunday morning. Seemed to me that they were short of help because the drive thru was slow. The people that waited on me were nice and the food was fresh and good.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1705 S Highland, Jackson, TN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the drive-thru is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.
Can I place an order for delivery from this McDonald's?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:00 PM (midnight on Friday and Saturday). You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's conveniently using mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store. Links: iOS - https://apps.apple.com/us/app/mcdonalds/id922103212, Android - https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Does this McDonald's support curbside pickup?
Yes, McDonald's offers curbside pickup service for your convenience.
What are some nearby places I can visit before or after eating at McDonald's?
Nearby you can find several restaurants like Captain D's (seafood), Waffle House (breakfast and diner), Domino's Pizza, Pizza Hut, and Baja Sur Restaurant (Mexican buffet).
Are there nearby grocery stores or supermarkets around McDonald's?
Yes, Food Giant and Market Place supermarkets are close by, ideal for grocery shopping before or after your meal.
If I need automotive parts or services nearby, where can I go around McDonald's?
You can visit Advance Auto Parts, AutoZone, or Keystone Automotive - Jackson, TN for automotive parts, accessories, and repair services near McDonald's.
Does this McDonald's have WiFi and other convenient services?
Yes, this McDonald's location offers WiFi, drive-thru, mobile offers, mobile ordering, McDelivery, and gift cards for your convenience.