Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.4
1,623 reviews
5 stars
529
4 stars
308
3 stars
324
2 stars
141
1 star
321
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times for food, both in the drive-thru and inside the restaurant.
Order Accuracy
Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.
Cleanliness
While some customers noted clean facilities, others reported unsanitary conditions, particularly in restrooms.
Staff Attitude
Feedback varied on staff friendliness; some praised the service while others described employees as rude or unprofessional.
Food Quality
There were mixed reviews on food quality, with some customers enjoying fresh meals while others received cold or improperly cooked items.
- CMChandler MathisDec 31, 20251.0Tired of always coming to this store and it’s always some bs, why would y’all take my money on the app if y’all were not open. And since I can’t make another review for some reason there is a hair in my food absolutely disgusting and I’m a ginger so it’s not my hair
- LBLisa ByrdDec 29, 20255.0Great
- RMRagan MaxwellDec 6, 20251.0I would say more about the food itself, but I can't because I've never gotten my order in a time to make it to work on time. I always end up leaving when I place an order here. This McDonald's is living proof that the Speedee system died with Ray, and they don't take app codes half the time. Good luck.
- SSSylvia Spencer-TrammellNov 26, 20251.0Waited in line while the other line being serviced. I know the speaker was working when cashier said please wait. Didn't know it meant for everyone else to be served before me
- MWM WNov 25, 20253.0Three stars because I understand they are a busy location, and there are a few that seem to not hate their jobs and their customers, but going here is just as unpleasant for the customers sometimes. Not many choices on this side of town, and it's a hit or a miss every time at this location.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1705 S Highland, Jackson, TN?
McDonald's is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
Does this McDonald's location offer drive-thru service, and what are its hours?
Yes, the drive-thru is available from 5:00 AM to 11:00 PM Monday to Thursday and Sunday, and until midnight on Friday and Saturday.
Can I place an order for delivery from this McDonald's?
Yes, McDonald's offers delivery service daily from 5:00 AM to 11:00 PM (midnight on Friday and Saturday). You can order online at https://mcdonalds.order.online/business/-5579.
What payment methods are accepted at this McDonald's location?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
How can I order McDonald's conveniently using mobile apps?
You can order using the McDonald's App available on the Apple App Store and Google Play Store. Links: iOS - https://apps.apple.com/us/app/mcdonalds/id922103212, Android - https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US.
Does this McDonald's support curbside pickup?
Yes, McDonald's offers curbside pickup service for your convenience.
What are some nearby places I can visit before or after eating at McDonald's?
Nearby you can find several restaurants like Captain D's (seafood), Waffle House (breakfast and diner), Domino's Pizza, Pizza Hut, and Baja Sur Restaurant (Mexican buffet).
Are there nearby grocery stores or supermarkets around McDonald's?
Yes, Food Giant and Market Place supermarkets are close by, ideal for grocery shopping before or after your meal.
If I need automotive parts or services nearby, where can I go around McDonald's?
You can visit Advance Auto Parts, AutoZone, or Keystone Automotive - Jackson, TN for automotive parts, accessories, and repair services near McDonald's.
Does this McDonald's have WiFi and other convenient services?
Yes, this McDonald's location offers WiFi, drive-thru, mobile offers, mobile ordering, McDelivery, and gift cards for your convenience.