Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,596 reviews
5 stars
500
4 stars
319
3 stars
306
2 stars
147
1 star
324
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently reported issues with food freshness, incorrect orders, and overall dissatisfaction with the quality of the meals.
Cleanliness
While some customers noted cleanliness, others pointed out dirty tables and unsanitary conditions, indicating inconsistency in maintenance.
Staff Attitude
Several reviews mentioned unfriendly or dismissive attitudes from staff, contributing to a negative dining experience.
- JDJustin DixonDec 27, 20251.0Sat at the menu for about 10 mins before I could order. Paid for the food, got our drinks, and was given a buzzer that would indicate when my order was ready. Waited for another 20 minutes. Part of the order was wrong and the food was not fresh.
- ARAlexandra RichardsDec 22, 20251.0Staff bad people, itens missing but they don’t care for fixed! If you traveling and need a place to eat, do not stop here! Very bad
- EMEvery Day MotivationNov 5, 20251.0The worst McDonald's in Jackson Tn by far
- LPLuke PriserOct 14, 20251.0I paid $32 for raw meat. My daughter‘s chicken sandwich was super old dried out and wrinkle robbery. My Wife unfortunately ate her meal before she realized what happened. However, I have pictures and a video of us being served raw meat. I sat in that line and waited for my food, I was asked to pull forward and wait by The Rail like they were making my food fresh while I had other customers being served right in front of me My fries were stale mushy chewy some of them and my hamburgers are raw. My Wife is more than likely about to have food poisoning due to raw meat. This place is an extreme health hazard. I would not advise anybody to eat here.
- AAAllyOct 10, 20252.0Anyone been here and their fries box smell like chemicals? Im trying to make sure I'm not tripping
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 20 Chloe Place, Jackson, TN?
McDonald's at 20 Chloe Place is open Monday to Wednesday and Sunday from 5:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it operates 24 hours.
When is the drive-thru open at this McDonald's location?
The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to midnight, and is open 24 hours from Thursday through Saturday.
Does this McDonald's offer delivery services?
Yes, they offer delivery services including same-day and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via their delivery URL https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's on Chloe Place?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which mobile apps can I use to order from McDonald's at this location?
You can order using the McDonald's App available in the Apple App Store and Google Play Store.
What are some nearby food and dining options near McDonald's at 20 Chloe Place?
Nearby dining options include Sonic Drive-In, Starbucks, Jet's Pizza, Subway, Wendy's, Waffle House, Burger King, Jack's, Arby's, Taco Bell, Sparky's Pizzeria & Grill, Captain D's, and Los Portales Mexican Restaurant.
Are there non-food businesses near McDonald's on Chloe Place that I might find useful?
Yes, nearby businesses include Happy Nails 1 and Happy Nail Jackson for nail services, Affordable Dentures for dental care, Take 5 Car Wash for automotive services, Randstad for employment services, Dollar Tree for discount shopping, Vape and More for tobacco products, and ATC Fitness gym.
Is there a nearby hotel near McDonald's at this location?
Yes, the Holiday Inn Express & Suites Jackson Northeast is located nearby, which could be convenient if you're visiting the area.