Brand Certified
McDonald's
3.3(1600 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
20 Chloe Place, Jackson, TN
38305, United States
Certified by McDonald's • Mar 01, 2026
(731) 935-0075
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.3
1,600 reviews
5 stars
501
4 stars
319
3 stars
306
2 stars
147
1 star
327
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff and long wait times, with some customers leaving without their orders.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, with some mentioning health concerns regarding undercooked items.
Cleanliness
While some customers noted cleanliness, others reported dirty tables and unsanitary conditions, particularly in the bathrooms.
Staff Attitude
Several reviews mentioned unfriendly or dismissive attitudes from staff, contributing to a negative dining experience.
Inconsistent Experience
Some customers had positive experiences with friendly service and fresh food, indicating variability in service quality at this location.
- KSKathy SalleyFeb 12, 20261.0Ridiculous! Waited half an hour and still forgot fries n cheeseburger. Will not go back to that place. And no napkins. A$22.00 order and no napkins.
- XKxoxoo kyrhaaFeb 7, 20261.0placed a mobile order on the app because its says their drive thru is open 24hrs , we get there and they say they are closed. so i asked how will i be refunded and the lady at the speaker rudely says because she logged out of the system she can’t help me and to check in 24hrs before i could ask anymore questions. i just wish to be refunded. pictures for proof of the website and order
- JDJustin DixonDec 27, 20251.0Sat at the menu for about 10 mins before I could order. Paid for the food, got our drinks, and was given a buzzer that would indicate when my order was ready. Waited for another 20 minutes. Part of the order was wrong and the food was not fresh.
- ARAlexandra RichardsDec 22, 20251.0Staff bad people, itens missing but they don’t care for fixed! If you traveling and need a place to eat, do not stop here! Very bad
- EMEvery Day MotivationNov 5, 20251.0The worst McDonald's in Jackson Tn by far
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 20 Chloe Place, Jackson, TN?
McDonald's at 20 Chloe Place is open Monday to Wednesday and Sunday from 5:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it operates 24 hours.
When is the drive-thru open at this McDonald's location?
The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to midnight, and is open 24 hours from Thursday through Saturday.
Does this McDonald's offer delivery services?
Yes, they offer delivery services including same-day and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via their delivery URL https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's on Chloe Place?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which mobile apps can I use to order from McDonald's at this location?
You can order using the McDonald's App available in the Apple App Store and Google Play Store.
What are some nearby food and dining options near McDonald's at 20 Chloe Place?
Nearby dining options include Sonic Drive-In, Starbucks, Jet's Pizza, Subway, Wendy's, Waffle House, Burger King, Jack's, Arby's, Taco Bell, Sparky's Pizzeria & Grill, Captain D's, and Los Portales Mexican Restaurant.
Are there non-food businesses near McDonald's on Chloe Place that I might find useful?
Yes, nearby businesses include Happy Nails 1 and Happy Nail Jackson for nail services, Affordable Dentures for dental care, Take 5 Car Wash for automotive services, Randstad for employment services, Dollar Tree for discount shopping, Vape and More for tobacco products, and ATC Fitness gym.
Is there a nearby hotel near McDonald's at this location?
Yes, the Holiday Inn Express & Suites Jackson Northeast is located nearby, which could be convenient if you're visiting the area.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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