Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.3
1,594 reviews
5 stars
500
4 stars
318
3 stars
306
2 stars
148
1 star
322
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including raw meat, stale fries, and incorrect orders.
Customer Service
Many reviews highlighted poor customer service, with reports of rude staff, long wait times, and unhelpful attitudes.
Cleanliness
Some customers noted that the location was clean, while others mentioned dirty tables and unsanitary conditions.
Order Accuracy
A significant number of customers experienced problems with order accuracy, receiving incorrect items or missing food.
Service Speed
Customers frequently complained about slow service, with long wait times reported in both the drive-thru and inside the restaurant.
- EMEvery Day MotivationNov 5, 20251.0The worst McDonald's in Jackson Tn by far
- LPLuke PriserOct 14, 20251.0I paid $32 for raw meat. My daughter‘s chicken sandwich was super old dried out and wrinkle robbery. My Wife unfortunately ate her meal before she realized what happened. However, I have pictures and a video of us being served raw meat. I sat in that line and waited for my food, I was asked to pull forward and wait by The Rail like they were making my food fresh while I had other customers being served right in front of me My fries were stale mushy chewy some of them and my hamburgers are raw. My Wife is more than likely about to have food poisoning due to raw meat. This place is an extreme health hazard. I would not advise anybody to eat here.
- AAAllyOct 10, 20252.0Anyone been here and their fries box smell like chemicals? Im trying to make sure I'm not tripping
- MMMelissa MOLDENOct 5, 20254.0This McDonald is the exception to the rule. The older people that work here are really friendly and take pride in the food
- HDHolly DickersonOct 4, 20253.0Disappointed!! My fish filet was horrible bread was hard and it tasted like they put it in the microwave....We did go around 12a but damn! Offer a limited menu don't give out microwaved leftovers!! Wow Tennessee
Frequently Asked Questions About McDonald's
What are the regular business hours for McDonald's at 20 Chloe Place, Jackson, TN?
McDonald's at 20 Chloe Place is open Monday to Wednesday and Sunday from 5:00 AM to 11:00 PM. On Thursday, Friday, and Saturday, it operates 24 hours.
When is the drive-thru open at this McDonald's location?
The drive-thru is open Monday to Wednesday and Sunday from 5:00 AM to midnight, and is open 24 hours from Thursday through Saturday.
Does this McDonald's offer delivery services?
Yes, they offer delivery services including same-day and no-contact delivery.
How can I place an order online for delivery from this McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or via their delivery URL https://mcdonalds.smart.link/mjuu1ggdi.
What payment options are accepted at McDonald's on Chloe Place?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
What services does this McDonald's location provide?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Which mobile apps can I use to order from McDonald's at this location?
You can order using the McDonald's App available in the Apple App Store and Google Play Store.
What are some nearby food and dining options near McDonald's at 20 Chloe Place?
Nearby dining options include Sonic Drive-In, Starbucks, Jet's Pizza, Subway, Wendy's, Waffle House, Burger King, Jack's, Arby's, Taco Bell, Sparky's Pizzeria & Grill, Captain D's, and Los Portales Mexican Restaurant.
Are there non-food businesses near McDonald's on Chloe Place that I might find useful?
Yes, nearby businesses include Happy Nails 1 and Happy Nail Jackson for nail services, Affordable Dentures for dental care, Take 5 Car Wash for automotive services, Randstad for employment services, Dollar Tree for discount shopping, Vape and More for tobacco products, and ATC Fitness gym.
Is there a nearby hotel near McDonald's at this location?
Yes, the Holiday Inn Express & Suites Jackson Northeast is located nearby, which could be convenient if you're visiting the area.