Brand Certified
McDonald's
3.4(1920 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
1915 N Highland Ave, Jackson, TN
38305, United States
Certified by McDonald's • Mar 01, 2026
(731) 424-3692
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.4
1,920 reviews
5 stars
670
4 stars
393
3 stars
320
2 stars
178
1 star
359
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unprofessional behavior from staff, with many noting that orders were often incorrect or incomplete.
Food Freshness
Numerous reviews mentioned that food was frequently served cold or stale, leading to dissatisfaction with the overall quality.
Management Issues
Several customers highlighted poor management practices, including unprofessional behavior and lack of organization during busy times.
Cleanliness
While some customers noted clean dining areas, others reported dirty conditions, particularly in the playground and bathrooms.
Positive Experiences
Despite the negative feedback, there were instances of excellent service and friendly staff, particularly from specific employees who made a positive impact.
- TTTouriJan 16, 20264.0Very nice youngins... Very respectful and polite
- HOHeather OwensDec 27, 20251.0Nothing like getting water and creamer for coffee!! They act like they hate their jobs!
- MLMari LuDec 13, 20254.0I'd like to share my frustration with McDonald's drive-thru . On several occasions, I've ordered food to go and, upon arriving home, I've discovered that my order is incomplete. The missing items vary, but it's common for them to forget to include something important.
- DBD BrunetteDec 11, 20251.0FRIES WERE ICE COLD!! SERVICE WAS VERY POOR. NOT EVEN A NAPKIN IN THE BAG!!
- CBChelsie BlakerDec 4, 20255.0Very friendly staff and the people I met were very kind as well. We had a whole coloring session in the lobby.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1915 N Highland Ave, Jackson, TN?
McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight (Saturday until 4:00 AM for drive-thru).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it has a drive-thru open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 5:00 AM to 4:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it extends to midnight.
What contact methods and payment options are available at this McDonald's?
You can call them at +1 731-424-3692. Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of services does McDonald's at this location offer?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What menu options can I expect at this McDonald's?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen desserts.
Are there any nearby fast food or dining options around this McDonald's?
Yes, nearby fast food and dining options include Wendy's, Long John Silver's, Popeyes, Little Caesars Pizza, American Deli, and Dragon Express Chinese Restaurant, providing a range of choices if you're looking to explore other cuisines.
What nearby stores and shopping centers are close to this McDonald's?
Jackson Plaza shopping center, TJ Maxx, Payless ShoeSource, City Gear, It’s Fashion, and Cato Fashions are nearby for shopping needs before or after dining.
Are there any nearby services related to beauty, hair, or personal care near this McDonald's?
Nearby beauty and hair salons include Talkin Heads Hair Salon, Studio H, Outkast Exclusive Cuts, and Mamys African Hair Braiding & Art, offering convenient options if you want to visit for grooming along with your meal.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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