Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,978 reviews
5 stars
696
4 stars
408
3 stars
332
2 stars
178
1 star
364
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor service, including rude staff and incorrect orders.
Food Freshness
Many customers reported receiving cold or stale food, with several instances of missing items in orders.
Cleanliness
The dining area and restrooms were often noted as dirty or unkempt, impacting the overall experience.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness.
- HOHeather OwensDec 27, 20251.0Nothing like getting water and creamer for coffee!! They act like they hate their jobs!
- MLMari LuDec 13, 20254.0I'd like to share my frustration with McDonald's drive-thru . On several occasions, I've ordered food to go and, upon arriving home, I've discovered that my order is incomplete. The missing items vary, but it's common for them to forget to include something important.
- DBD BrunetteDec 11, 20251.0FRIES WERE ICE COLD!! SERVICE WAS VERY POOR. NOT EVEN A NAPKIN IN THE BAG!!
- CBChelsie BlakerDec 4, 20255.0Very friendly staff and the people I met were very kind as well. We had a whole coloring session in the lobby.
- PHPaula HaysNov 12, 20253.0The lady at the drive through was great. Nice and polite. But the girl at the second window, well, my frappe was already made in the container, not even very cold. She just through the topping on it, grabbed a bag a handed it to me. Half my order wasn't even in the bag. I tried calling but of course, no answer.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 1915 N Highland Ave, Jackson, TN?
McDonald's is open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight (Saturday until 4:00 AM for drive-thru).
Does this McDonald's location offer drive-thru service and what are its hours?
Yes, it has a drive-thru open Monday through Thursday and Sunday from 5:00 AM to 11:00 PM, Friday from 5:00 AM to midnight, and Saturday from 5:00 AM to 4:00 AM.
Can I order delivery from this McDonald's and what are the delivery hours?
Delivery is available daily from 5:00 AM to 11:00 PM, except Friday and Saturday when it extends to midnight.
What contact methods and payment options are available at this McDonald's?
You can call them at +1 731-424-3692. Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a mobile app available for ordering from McDonald's?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What types of services does McDonald's at this location offer?
They offer Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What menu options can I expect at this McDonald's?
McDonald's serves a variety of menu options made with quality ingredients including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen desserts.
Are there any nearby fast food or dining options around this McDonald's?
Yes, nearby fast food and dining options include Wendy's, Long John Silver's, Popeyes, Little Caesars Pizza, American Deli, and Dragon Express Chinese Restaurant, providing a range of choices if you're looking to explore other cuisines.
What nearby stores and shopping centers are close to this McDonald's?
Jackson Plaza shopping center, TJ Maxx, Payless ShoeSource, City Gear, It’s Fashion, and Cato Fashions are nearby for shopping needs before or after dining.
Are there any nearby services related to beauty, hair, or personal care near this McDonald's?
Nearby beauty and hair salons include Talkin Heads Hair Salon, Studio H, Outkast Exclusive Cuts, and Mamys African Hair Braiding & Art, offering convenient options if you want to visit for grooming along with your meal.