Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely slow service, with long wait times both in-store and at the drive-thru.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with several customers noting unprofessional behavior.
Food Quality
There were numerous complaints about food being cold, undercooked, or not meeting expectations, contrasting with a few positive mentions of fresh food.
Cleanliness
While some customers noted cleanliness in the dining area, others reported unsanitary conditions, particularly in the restrooms.
JW
Jarden Wilcox
Dec 28, 2025
2.0
No matter how busy they are they take one order and walk away
JP
Joshua Pulley
Dec 21, 2025
2.0
Slllllllooooooooowwwwww service. Spends more time chit-chating than working
JL
Janet Lindsey
Dec 6, 2025
1.0
Ask for fresh fries got fries that wasn't done. Sandwich cold . Never again
AK
Alistair Kalliarkos
Oct 8, 2025
1.0
They cannot follow simple instructions I ordered a triple cheeseburger meal literal minutes ago, and they didn't even put a the damn burger in the bag. -4/10
DM
Domique Maxwell
Sep 23, 2025
1.0
This is the worst McDonald’s location in Jackson & the food is ALWAYS undercooked. The workers attitudes are nasty.
What are the delivery hours for McDonald's at 1918 Hwy 45 Byp, Jackson, TN?
Delivery is available Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Does this McDonald's location offer drive-through service?
Yes, the drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.
Which payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
What types of services does this McDonald's provide?
Services include DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Can I order McDonald's through a mobile app?
Yes, you can order using the McDonald's App available on Apple App Store and Google Play.
What delivery services are offered at this McDonald's location?
They offer curbside pickup, delivery, same-day delivery, and no-contact delivery.
How can I find this McDonald's location online?
You can visit their website at McDonald's official site or access their menu and ordering services through provided URLs.
Are there any hotels near this McDonald's in Jackson, TN?
Yes, nearby hotels include Econo Lodge Inn & Suites, SureStay Plus Hotel by Best Western Jackson, Best Western Carriage House Inn & Suites, Motel 6 Jackson, and Super 8 by Wyndham Jackson.
What other fast food options are near this McDonald's?
Nearby fast food restaurants include another McDonald's, Subway, and Taco Bell.
Are there any interesting shops or services close to McDonald's at 1918 Hwy 45 Byp?
Yes, nearby places include The Whispering Tree (a women's clothing boutique), UPS Access Point location for shipping, Hub City Bicycle Co., and CosmoProf for beauty supplies.