Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1259 Vann Drive in Jackson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting they were delicious and fresh, though some found the burgers average or overpriced.
Service Issues
Several reviews highlighted poor customer service, including rude staff and slow service, while others appreciated friendly and efficient staff.
Pricing Concerns
Many customers felt the prices were too high for the portion sizes and overall experience, leading to mixed feelings about value for money.
Cleanliness
The restaurant was often described as clean, although some customers noted issues with the dining area and restrooms.
Order Accuracy
There were complaints about incorrect orders and lack of accommodations for special requests, indicating a need for better order management.
DW
David Winstead
4 days ago
5.0
Everything was delish , only thing is its way too expensive for a lunch .
BH
Ben H
Oct 8, 2025
5.0
Very good burger
AJ
allyson johnson
Sep 28, 2025
5.0
Asked for lettuce wrap to avoid gluten, they were exceptional at making sure they knew I had an allergy. Love! The fries were amazing and the burger was so good. The staff seemed to work great together and like they enjoyed their jobs. I'll definitely be a repeat customer of Five Guys!
JS
J S
Aug 30, 2025
5.0
Great food. But so darned expensive.
BK
Beth Klinger
Aug 17, 2025
4.0
The burger taste good it hit the spot but I didn't feel like there was anything special about it. The fries were awesome! I got so many fries. This was my first time there I had fries in the bottom of my bag and in a cup I ate all of those fries that I wanted and this is how many fries I had left over
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys in Jackson accept reservations?
No, Five Guys at 1259 Vann Drive in Jackson does not accept reservations.
What are the operating hours for Five Guys in Jackson?
Five Guys is open daily from 10:00 AM to 10:00 PM at 1259 Vann Drive in Jackson.
Can I order delivery from Five Guys in Jackson?
Yes, you can order delivery from Five Guys in Jackson between 10:00 AM and 9:30 PM through their online ordering link.
What types of payment does Five Guys in Jackson accept?
Five Guys accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa at the Jackson location.
Does Five Guys Jackson offer any options for vegetarians or gluten-free diets?
Five Guys offers a veggie sandwich made with a mix of peppers, onions, and mushrooms. Sandwiches can be ordered without a bun using a lettuce wrap. However, gluten is present in buns and certain condiments, and cross-contamination is possible.
How can I access the Five Guys menu and order online?
You can view the menu at http://www.fiveguys.com/Menu and order online at https://order.fiveguys.com/location/five-guys-jackson/menu.
Is Five Guys in Jackson family-friendly and accessible?
Yes, Five Guys welcomes children and has wheelchair accessible entrances and restrooms with high chairs available.
What nearby places can I visit before or after dining at Five Guys Jackson?
Nearby you can visit Party City for party supplies, GAP Outlet for fashion shopping, or Yogurt Square for frozen yogurt and ice cream.
Are there hotels near Five Guys on Vann Drive in Jackson for visitors?
Yes, nearby hotels include Howard Johnson, Hilton Garden Inn Jackson, Fairfield by Marriott Inn & Suites Jackson, and Fairfield Inn & Suites by Marriott Jackson.
Can I get automotive services near Five Guys Jackson?
Yes, automotive services such as Firestone Complete Auto Care and Robinson Toyota are located nearby for car repairs and tire shopping.