Five Guys

4.3
1086 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1259 Vann Drive in Jackson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1259 Vann Drive, Jackson, TN
38305, United States

Hours

Reviews

4.3
1,086 reviews
5 stars
669
4 stars
232
3 stars
96
2 stars
37
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they were delicious and fresh, though some found the burgers average or overpriced.

Service Issues

Several reviews highlighted poor customer service, including rude staff and slow service, while others appreciated friendly and efficient staff.

Pricing Concerns

Many customers felt the prices were too high for the portion sizes and overall experience, leading to mixed feelings about value for money.

Cleanliness

The restaurant was often described as clean, although some customers noted issues with the dining area and restrooms.

Order Accuracy

There were complaints about incorrect orders and lack of accommodations for special requests, indicating a need for better order management.
  • DW
    David Winstead
    4 days ago
    5.0
    Everything was delish , only thing is its way too expensive for a lunch .
  • BH
    Ben H
    Oct 8, 2025
    5.0
    Very good burger
  • AJ
    allyson johnson
    Sep 28, 2025
    5.0
    Asked for lettuce wrap to avoid gluten, they were exceptional at making sure they knew I had an allergy. Love! The fries were amazing and the burger was so good. The staff seemed to work great together and like they enjoyed their jobs. I'll definitely be a repeat customer of Five Guys!
  • JS
    J S
    Aug 30, 2025
    5.0
    Great food. But so darned expensive.
  • BK
    Beth Klinger
    Aug 17, 2025
    4.0
    The burger taste good it hit the spot but I didn't feel like there was anything special about it. The fries were awesome! I got so many fries. This was my first time there I had fries in the bottom of my bag and in a cup I ate all of those fries that I wanted and this is how many fries I had left over

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.