Five Guys

4.3
1090 reviews

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 1259 Vann Drive in Jackson is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
1259 Vann Drive, Jackson, TN
38305, United States

Hours

Reviews

4.3
1,090 reviews
5 stars
672
4 stars
232
3 stars
97
2 stars
37
1 star
52

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and fries, noting they are delicious and fresh, though some felt the burgers lacked uniqueness.

Pricing

Many reviews highlighted that the prices are considered high for fast food, with several customers expressing dissatisfaction with the value for money.

Service Issues

While some customers appreciated the friendly staff, others reported rude service and issues with order accuracy.

Cleanliness

The restaurant was often described as clean and well-maintained, contributing positively to the dining experience.

Portion Sizes

Several customers commented on the generous portion sizes of fries, but some felt the burger sizes were smaller than expected for the price.
  • MS
    michael sisk
    Dec 6, 2025
    5.0
    They taste amazing everytime, but they are bad about toppings. Went today and for the 2md time in a row made mine how my daughter wanted hers and hers like mine which would be ok but I dont like cheese
  • DG
    Debra Greenlese
    Nov 30, 2025
    5.0
    Best burgers around. They're a bit pricey but I feel they're worth it, Not to mention the fries....they're definitely not a fast food fry. A little will feed 2-3 people. Something to keep in mind when ordering... If you don't say " A little burger " you will get a double burger. They people that work there are always friendly and seem to be happy at their jobs. The only thing I would like to see change is the seating. It's uncomfortable and there is not privacy from other dinners.
  • DW
    David Winstead
    Nov 20, 2025
    5.0
    Everything was delish , only thing is its way too expensive for a lunch .
  • BH
    Ben H
    Oct 8, 2025
    5.0
    Very good burger
  • AJ
    allyson johnson
    Sep 28, 2025
    5.0
    Asked for lettuce wrap to avoid gluten, they were exceptional at making sure they knew I had an allergy. Love! The fries were amazing and the burger was so good. The staff seemed to work great together and like they enjoyed their jobs. I'll definitely be a repeat customer of Five Guys!

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.