Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.8
501 reviews
5 stars
230
4 stars
110
3 stars
62
2 stars
26
1 star
73
What are people saying?
AI-generated from recent customer reviews
Service Issues
Many customers reported poor service, including long wait times, unhelpful staff, and incorrect orders.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold or poorly prepared food.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and unsanitary conditions.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others noted rudeness and lack of attention.
Ice Cream Popularity
Despite the issues, many customers enjoyed the ice cream offerings, particularly the blizzards and specialty items.
- JMJohn MorrisonNov 13, 20255.0Food was Great, store was very clean and Shannon at the counter was GREAT even brought me my food.
- AMAbby MaharreyOct 30, 20251.0Don't bother. Horrible service and food all the workers are miserable and don't want to help you at all
- DGDena GillmannOct 4, 20251.0Waiting at drive thru menu for 20 minutes
- ABAlex BrogdonOct 2, 20255.0It was good
- KGKris GonzalesOct 1, 20255.0We had lunch here yesterday and had the pleasure of meeting the new GM. She was attentive, courteous, and overall a pleasure. Thank you!!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® treats, chicken strip baskets, Grillburger® sandwiches, shakes, malts, and ice cream cakes.
What are the operating hours for Dairy Queen Grill & Chill?
The restaurant is open from 10:30 AM to 9:30 PM Monday through Thursday and Sunday, and from 10:30 AM to 10:00 PM on Friday and Saturday. It is closed on Thanksgiving (Nov 27, 2025) and Christmas Day (Dec 25, 2025).
Does Dairy Queen Grill & Chill have drive-thru service?
Yes, Dairy Queen Grill & Chill offers drive-thru service for customer convenience.
Is Dairy Queen Grill & Chill family-friendly and accessible?
Yes, the restaurant is family-friendly, welcomes children, and is wheelchair accessible. It also offers booster seats, high chairs, and has restrooms.
Is free WiFi available at Dairy Queen Grill & Chill?
Yes, free WiFi is available for customers at Dairy Queen Grill & Chill.
How can I order food ahead from Dairy Queen Grill & Chill?
You can place your order online for pickup by visiting https://www.dairyqueen.com/en-us/order/pickup/n/43812/.
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 808 Vann Dr, Jackson, TN 38305-6022, United States.
Are there any nearby dining options close to Dairy Queen Grill & Chill?
Yes, nearby dining options include Wings Etc., Steak 'n Shake, The Honey Baked Ham Company, and Shawarma House, where customers can enjoy varied cuisines before or after visiting Dairy Queen.
What nearby automotive services are available near Dairy Queen Grill & Chill?
Nearby automotive services include Gateway Tire & Service Center, AutoZone, and Walmart Auto Care Centers, convenient for customers who might need vehicle maintenance while visiting the area.
Are there nearby shopping and personal care options near Dairy Queen Grill & Chill?
Yes, nearby you can find Walmart Grocery Pickup & Delivery, Regal Nails and Spa Salon, Beauty World hair supply stores, and NaNa's Unique Children's Boutique for shopping and personal care needs.