Brand Certified
Dairy Queen Grill & Chill
3.7(680 reviews)
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Business Details
2294 N Highland Ave, Jackson, TN
38305-4952, United States
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
(731) 660-2808
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill • Mar 01, 2026
Reviews
3.7
680 reviews
5 stars
297
4 stars
148
3 stars
91
2 stars
41
1 star
103
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, with many experiencing long wait times and poor order accuracy.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty floors and unkempt dining areas.
Food Quality
There were numerous complaints about food being cold, improperly prepared, or missing items, although some customers praised specific menu items.
Staff Attitude
While some reviews noted friendly and helpful staff, many others reported rude or indifferent service from employees.
- DDDsideJan 14, 20261.0Terrible location, filthy and the "manager", Ceceily, is so rude and disrespectful that I will never be back to this location until she is fired.
- MRMula RainOct 29, 20254.0Always Fresh m hot food
- RMRandall MoodySep 5, 20251.0Went to have quick dinner and only had 2 employees trying to run the whole store and they just couldn't. They were both working but one mentioned locking the doors to prevent any more customers they were so behind. Didn't actually order after hearing that. Give those guys some help Dairy Queen!
Frequently Asked Questions About Dairy Queen Grill & Chill
What kind of food and treats does Dairy Queen Grill & Chill offer?
Dairy Queen Grill & Chill features soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and ice cream cakes from DQCakes.com.
What are the opening hours of Dairy Queen Grill & Chill in Jackson, TN?
It is open daily from 10:30 AM to 9:30 PM Sunday through Thursday, and until 10:00 PM on Fridays and Saturdays. It is closed on holidays such as November 27, 2025, and December 25, 2025.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru as well as outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children and people with disabilities?
Yes, the location is family-friendly, welcomes children, and is wheelchair accessible, with booster seats and high chairs available.
Can I use mobile ordering or find exclusive deals for Dairy Queen Grill & Chill?
Yes, mobile ordering and rewards are available, and you can download the Dairy Queen app for exclusive deals.
What amenities are available at Dairy Queen Grill & Chill for customer comfort and convenience?
Amenities include free WiFi, restrooms, seating, outdoor seating, and family-friendly services such as booster seats and high chairs.
How can I place an order online for pickup at Dairy Queen Grill & Chill?
You can order online for pickup at https://www.dairyqueen.com/en-us/order/pickup/n/13406/
Are there any good breakfast or brunch restaurants near Dairy Queen Grill & Chill?
Nearby breakfast and brunch options include Cracker Barrel Old Country Store and Waffle House, both offering convenient alternatives for a meal before or after your Dairy Queen visit.
Where can I find lodging accommodations close to Dairy Queen Grill & Chill?
Nearby hotels and motels include Executive Inn & Suites, Red Roof Inn & Suites Jackson, TN, and Scottish Inns, providing convenient places to stay near Dairy Queen Grill & Chill.
What other fast food or dining options are located near Dairy Queen Grill & Chill?
Nearby dining options include Taco Bell, Pizza Hut, and Godfather's Pizza Express, offering a variety of cuisines close to Dairy Queen Grill & Chill.
Brand Certified Facts from Dairy Queen Grill & Chill
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Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website
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