Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.
Multiple reviews highlighted poor customer service, including rude staff and long wait times.
Food Quality
While some customers praised the food as fresh and hot, others reported issues with cold, greasy, or improperly prepared items.
Positive Staff Interactions
A few employees, particularly Donald and Miss Tootie, received commendations for their friendly and helpful service.
Inconsistent Experience
Customers noted a mix of good and bad experiences, indicating that service and food quality can vary significantly.
Value for Money
Many customers appreciated the affordable prices and meal deals, although some felt the food did not justify the cost.
KL
Kristi Lemons
3 days ago
5.0
I just love some checkers ! Great deals , great food
IK
ILYA Kurachkov
4 days ago
1.0
Food here is trash. Soda doesn't taste right. They got 2 bathrooms but when I asked for a key, I was told those are not for costumers 🤷♂️
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Kaylee S
Nov 12, 2025
5.0
I do not leave many reviews for places but I really love the Checkers in Jackson, TN! The food is always fresh and good, and the girl who works the drive-thru window and calls me “friend” when she greets me literally makes my whole day. She’s so polite, always smiling, and has such a positive attitude. Her smile is infectious! I love coming here for her alone!
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Eric Scruggs
Oct 16, 2025
5.0
I love the shift manager makevia she very outgoing &funny she definitely need a raise
LH
L Hines
Oct 15, 2025
2.0
Normally my experiences are great here. But not on my most recent visit. If the manager wants to get mad and attempt to get attitudes dont want to work or be nice to there customers then they should not be a manager. You should be more professional not tell me what your not dealing with today. If you place an online order and your machine is messed up and your arguing with me about my order that I placed online. You need to tell your store owner to fix the problem and not take it out on the customers. I couldn't get her name no name tag but she made it known. That she was the manager. She needs to find somewhere to work who will deal with her issues and problems. She maybe having because bad customer service can hurt a business.The food was made fresh and it was hot. Thank to the lady in the back cooking and the young man who handed me my food was very nice!
What are the operating hours of Checkers at 620 Carriage House Drive?
Checkers is open Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to midnight.
Does Checkers offer drive-thru and take-out services?
Yes, this Checkers location offers drive-thru and take-out services for customer convenience.
What payment methods are accepted at Checkers?
Checkers accepts American Express, Cash, MasterCard, and Visa as payment options.
Where is Checkers located in Jackson, TN?
Checkers is located at 620 Carriage House Drive, Jackson, TN 38305, United States.
How can I place a delivery order from Checkers?
You can place a delivery order through their delivery website at https://order.checkersandrallys.com/menu/3725-carriage-house-drive or via DoorDash at https://www.doordash.com/store/748402.
What are some of the specialties Checkers offers at this location?
Specialties include the Famous Seasoned Fries, Big Buford, Baconzilla, and All American Cheeseburger.
What is the dress code when dining at Checkers?
The attire at Checkers is casual, so you can dress comfortably when visiting.
Which nearby restaurants could I visit before or after dining at Checkers?
Nearby restaurants include Logan's Roadhouse, O'Charley's, Twisted Tenders, Lou's Crawfish, Thai Cafe, Tequila's Mexican Restaurant, Pizza Hut, Barnhill's Buffet, and JT's Sports Bar & Patio.
Are there any nearby financial services close to Checkers?
Yes, Regional Finance, OneMain Financial, Credit Central, and Acceptance Insurance are nearby financial service providers that you can visit in the area.
What nearby businesses offer beauty and wellness services near Checkers?
Close to Checkers, you can find Sun Tan City, Profiles Salon and Spa, and Unique Nails for tanning, salon, and nail services respectively.