Checkers

4.3
567 reviews

About

Fast Food RestaurantBurger JointAmerican Restaurant
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Checkers
620 Carriage House Drive, Jackson, TN
38305, United States

Hours

Reviews

4.3
554 reviews
5 stars
344
4 stars
104
3 stars
46
2 stars
23
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

While some customers praised the food as fresh and hot, others reported issues with cold, greasy, or improperly prepared items.

Positive Staff Interactions

A few employees, particularly Donald and Miss Tootie, received commendations for their friendly and helpful service.

Inconsistent Experience

Customers noted a mix of good and bad experiences, indicating that service and food quality can vary significantly.

Value for Money

Many customers appreciated the affordable prices and meal deals, although some felt the food did not justify the cost.
  • KL
    Kristi Lemons
    3 days ago
    5.0
    I just love some checkers ! Great deals , great food
  • IK
    ILYA Kurachkov
    4 days ago
    1.0
    Food here is trash. Soda doesn't taste right. They got 2 bathrooms but when I asked for a key, I was told those are not for costumers 🤷‍♂️
  • KS
    Kaylee S
    Nov 12, 2025
    5.0
    I do not leave many reviews for places but I really love the Checkers in Jackson, TN! The food is always fresh and good, and the girl who works the drive-thru window and calls me “friend” when she greets me literally makes my whole day. She’s so polite, always smiling, and has such a positive attitude. Her smile is infectious! I love coming here for her alone!
  • ES
    Eric Scruggs
    Oct 16, 2025
    5.0
    I love the shift manager makevia she very outgoing &funny she definitely need a raise
  • LH
    L Hines
    Oct 15, 2025
    2.0
    Normally my experiences are great here. But not on my most recent visit. If the manager wants to get mad and attempt to get attitudes dont want to work or be nice to there customers then they should not be a manager. You should be more professional not tell me what your not dealing with today. If you place an online order and your machine is messed up and your arguing with me about my order that I placed online. You need to tell your store owner to fix the problem and not take it out on the customers. I couldn't get her name no name tag but she made it known. That she was the manager. She needs to find somewhere to work who will deal with her issues and problems. She maybe having because bad customer service can hurt a business.The food was made fresh and it was hot. Thank to the lady in the back cooking and the young man who handed me my food was very nice!

Frequently Asked Questions About Checkers

What are the operating hours of Checkers at 620 Carriage House Drive?

Checkers is open Monday through Thursday from 10:00 AM to 1:00 AM, Friday and Saturday from 10:00 AM to 3:00 AM, and Sunday from 10:00 AM to midnight.

Does Checkers offer drive-thru and take-out services?

Yes, this Checkers location offers drive-thru and take-out services for customer convenience.