Arby's

3.8
644 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
219 Parkstone Pl, Jackson, TN
38305, United States

Hours

Reviews

3.8
644 reviews
5 stars
285
4 stars
162
3 stars
89
2 stars
31
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly and fast service, while others report rudeness and long wait times.

Food Quality

Many customers express dissatisfaction with food quality, citing issues like cold, old, or improperly prepared items.

Order Accuracy

Numerous reviews mention incorrect orders or missing items, indicating a recurring problem with order accuracy.

Cleanliness

Some customers appreciate the cleanliness of the restaurant and restrooms, while others report poor hygiene practices among staff.
  • DR
    Dianne Robbins
    Oct 28, 2025
    5.0
    Friendly staff. Quick service and food was as expected.
  • RG
    Robert Gibbs
    Sep 17, 2025
    5.0
    They were fast and precise and nice.
  • AM
    Anissa Mays
    Aug 15, 2025
    1.0
    I just came through drive thru in they forgot my extra on the side sauce
  • AW
    Alan Williford
    Aug 15, 2025
    5.0
    Staff preoccupied with visiting. I'm fairly certain, i got shorted on meat.
  • AM
    Alison Moore
    Jul 27, 2025
    1.0
    They were out of curly fries. Was instructed to pull up and wait. I’m guessing we were waiting on the cook who was outside vaping. Order was completely wrong! Threw it away…no use in trying to deal with them.