Arby's

4.0
941 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
601 Old Hickory, Jackson, TN
38305, United States

Hours

Reviews

4.0
941 reviews
5 stars
461
4 stars
223
3 stars
125
2 stars
55
1 star
77

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rudeness and poor management.

Food Quality

Food quality is inconsistent, with some customers enjoying their meals while others report cold or poorly prepared items.

Cleanliness

The restaurant is generally noted for being clean, although some reviews mention that tables needed cleaning.

Wait Times

Customers frequently express frustration with long wait times, both in the drive-thru and inside the restaurant.
  • WD
    william dempsey
    Nov 23, 2025
    5.0
    This is a Top notch Arbys location now, great food , great customer service. Greatly improved from a year ago. Keep up the good work.
  • CC
    Chelsea
    Nov 13, 2025
    4.0
    Rude /entitled attitude with service. Just unnecessary and shows their immaturity.
  • TP
    Tanya Perkins
    Nov 6, 2025
    1.0
    Got the steak bowl....Had 5 little steak bites that was burnt....Will not be returning
  • LG
    Lee Gaugh
    Nov 2, 2025
    3.0
    Staff loud, more attention given to the drive up customers. Door was always pretty good.
  • BM
    Bo Martin
    Oct 5, 2025
    5.0
    It's Arby's folks but it was clean friendly and fast service