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Arby's

4.1
(731 reviews)

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
13820 Hwy 641 North, Holladay, TN
38341, United States

Hours

Reviews

4.1
731 reviews
5 stars
400
4 stars
159
3 stars
76
2 stars
36
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Issues

Multiple customers reported poor service, including rude staff interactions and incorrect orders.

Food Quality

There were mixed reviews on food quality, with some praising freshness while others complained about cold or improperly prepared items.

Cleanliness

The restaurant was noted for being clean and well-maintained by several customers.

Friendly Staff

Many reviews highlighted friendly and helpful staff, although some mentioned management issues.

Speed of Service

Customers experienced inconsistent service speed, with some praising quick service while others reported long waits.
  • RA
    Ray A
    Feb 6, 2026
    5.0
    Very good Arby's
  • EW
    Earl or Whitney
    Jan 24, 2026
    1.0
    Stopped at Arby's. Had an interaction with a young lady named Adriana she didn't make my food right. It was straight garbage and instead of her wanting to make it right she just said leave a bad review. So here's your review. I hope you enjoy it like I enjoyed my food!!! (All this over some cheese man) This is my first review ever. Don't like doing this normally. Actually this maybe my second review. I left a great review for a great restaurant. Now I have to leave a terrible review for a terrible restaurant! (I guess that's balance lol) & To the owners I think you should send them to some type of etiquette class to learn how to treat your customers! I worked in all types of industries! I'm melanated & delt with people that didn't look like me & did not want me interacting with them and I used to have to treat them with respect & with a smile. I made sure to take care of it as long as it wasn't nothing that was out of the rims or what my job duties were💪💯👍 we have to just stop hiring whoever (owner myself) & to the owner even if you would please stop your busy schedule to stop in at your store & make sure it's being ran properly that's if you're that concerned about the people who bring you your money, cuz this is not the way 😞🙄💩
  • WW
    Whitney White
    Jan 24, 2026
    1.0
    We were snowed in and Arby’s was the only restaurant we could eat at and our food was trash we asked for creamy cheese and got 1 dot and I asked for cheese on the side for a beef & cheddar & I got 1 dot in a cup for a whole sandwich! We spoke to Adriana & instead of making our meal better she said to leave a bad review! Now is this the type of customer service a restaurant should have ?? I know to each is own & I will NOT BE BACK!!!!!
  • CK
    Crystal Kelly
    Jan 18, 2026
    2.0
    They take the fast out of fast food… Update: and the didn’t put cheese in our burritos…
  • JD
    Jennifer Rebecca Davis
    Jan 11, 2026
    5.0
    Restaurant is conveniently located next to Love’s. The drive thru attendant was quick and accurate. Our food was out with a very minimal wait. Our order was hot and tasted great. My only qualm was that we requested no lettuce on both sandwiches, and they both contained lettuce when received.

Brand Certified Facts from Arby's

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Certified February 22, 2026Yext Knowledge Graph
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