Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
At Wendy’s in Hixson, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hixson, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
1,058 reviews
5 stars
514
4 stars
277
3 stars
139
2 stars
54
1 star
74
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty dining areas and unsanitary conditions.
Speed of Service
The drive-thru was frequently criticized for being slow, with long wait times reported by multiple customers.
Mixed Experiences
Overall experiences varied widely, with some customers praising the food and service while others expressed frustration.
- CCCarterJan 2, 20263.0Spicy chicken sandwich was rubbery. Couldn't eat all of it. Happened before at this location. Service was good.
- RRRebeccaDec 16, 20251.01.0 out of 5 stars Terrible experience – employee used profanity toward me I went through the drive-thru at this Wendy’s location couple days ago to grab a quick meal after work.When I got to the window to pay, the same employee handed me my bag and muttered a very clear and offensive curse word directed at me under his breath loud enough for me to hear it plainly. I was shocked. I’ve never been spoken to like that at any fast food place, especially when I was nothing but polite. I drove off without saying anything because I didn’t want to escalate, but this completely ruined my night. No customer deserves to be called a bad word by staff, period. Management needs to address this kind of behavior because it’s unacceptable. Won’t be returning to this location. There are too many other options that treat customers with basic respect. He had like an afro with dreads, earrings, light colored, with a mustache. I seen him before I think his name is jay or something.
- MTMatthew ThrasherNov 26, 20251.0First things first, frosty was great! Cold burgers missed items and bonus item’s somehow. 60 bucks of stuff, so a pretty large order. I did not expect to have everything 100% but what we did get was just blah and cold
- KCkheir cunninghamNov 21, 20251.0Stale burger, fries and nuggets! I know I showed up 10 minutes before close but dang! You did me dirty
- AYAaron YostNov 5, 20255.0Recently renovated and it looks great. Good food too.
Frequently Asked Questions About Wendy's
Is Hixson Pike Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-through hours for Wendy's at 5596 Hixson Pike?
The drive-through is open Monday through Saturday from 6:00 AM to 11:00 PM and Sunday from 7:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, the Hixson location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Hixson Pike?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app at this location?
Yes, you can order through the Wendy’s app or at order.wendys.com to get specials and deals.
Does this Wendy's provide delivery and takeout services?
Yes, Wendy’s Hixson offers both delivery and takeout services.
How can I contact Wendy's Hixson Pike with questions or feedback?
You can reach the location directly at (423) 521-7687 or contact Customer Care via their website or phone at 888-624-8140.
Are there any nearby fitness centers around Wendy’s at 5596 Hixson Pike?
Yes, LIFT - Fitness and Spare Time Hixson, which is a gym and sports venue, are nearby and great spots to visit before or after your meal.
What car care services are nearby that customers might find convenient?
Christian Brothers Automotive, Valvoline Instant Oil Change, Hurricane Express Wash, and Auto Shine Car Wash are close to Wendy’s for automotive repair, oil changes, and car washes.
Are there any nearby coffee shops to visit along with Wendy's?
Starbucks is near Wendy's at Hixson Pike, convenient for coffee lovers to grab a drink before or after dining.
Where can I find the menu and nutritional information for Wendy's Hixson location?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy’s mobile app by selecting the location and viewing item details.