Business Details
About
Fast Food RestaurantBreakfast Restaurant
At Wendy’s in Hixson, TN we’re serving burgers made with 100% fresh, never frozen beef. Order natural cut fries, Wendy’s classic chicken nuggets, fresh salads, a sweet Frosty®, or meaty Baconator® at a Wendy’s near you. See our Wendy’s Hixson, TN hours, Wendy’s coupons and menu. Download the Wendy’s app to get Wendy’s specials and deals.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.1
1,048 reviews
5 stars
511
4 stars
275
3 stars
137
2 stars
54
1 star
71
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers reported inconsistent food quality, with many mentioning cold or stale items, particularly fries and biscuits.
Service Issues
Numerous reviews highlighted poor customer service, including incorrect orders, rude staff, and long wait times.
Cleanliness
While some customers noted cleanliness in the dining area and restrooms, others reported dirty tables and unsanitary conditions.
Order Accuracy
A significant number of customers experienced issues with order accuracy, often receiving incorrect items or missing condiments.
Drive-Thru Experience
The drive-thru was frequently criticized for being slow and inefficient, with long wait times reported.
- AYAaron YostNov 5, 20255.0Recently renovated and it looks great. Good food too.
- IWIra WeissNov 2, 20255.0Remodel seems to have improved performance.
- ASAngela ShraderOct 31, 20251.0They have the slowest drive thru in This town for no reason! Guess they cooking 1 fry at a time.
- KGKatherine GlennOct 25, 20251.0My biscuit was hard as a rock! Definitely not fresh! Not wasting my money on breakfast at this Wendy's!
- ESEmily SaulOct 19, 20251.0I got my order 10 minutes after ordering which is fine as I was waiting on baked potatoes but got about half way out of the parking lot and noticed I didn’t have butter or sour cream, went back through the drive-thru because the lobby’s was closed, they apologized and told me to pull forward as I was waiting for this woman to get her order remade, I admittedly got irritated and impatient and left before getting my sour cream or butter. I get home to find that my burgers aren’t made correctly at all. One having lettuce onion tomato and the condiments that I asked for it to be without. The double burger had only pickle and onion on it. When I called and spoke with Kate the manager about how I would not have had a problem with her teenage to 20 year old employee taking my order in the voice of a 50 year old trucker if my order had just been somewhat correct. Mind you I had not had any confrontation with these people but I was told “ maybe if it weren’t for customers like me, they wouldn’t have to do silly things to make their lives not suck “ and was hung up on. The remodel did nothing for this place and I don’t know WHO they are hiring over there but I won’t be going back after spending $32 on food I couldn’t eat.
Frequently Asked Questions About Wendy's
Is Hixson Pike Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Hixson, TN?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Hixson, TN into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (423) 521-7687.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Hixson Pike Wendy’s serve breakfast?
Yes, this Wendy’s location in Hixson, TN serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's at 5596 Hixson Pike?
The drive-through is open Monday through Saturday from 6:00 AM to 11:00 PM and Sunday from 7:00 AM to 11:00 PM.
Does this Wendy's location serve breakfast?
Yes, the Hixson location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options are accepted at Wendy's on Hixson Pike?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Can I order Wendy's food online or through an app at this location?
Yes, you can order through the Wendy’s app or at order.wendys.com to get specials and deals.
Does this Wendy's provide delivery and takeout services?
Yes, Wendy’s Hixson offers both delivery and takeout services.
How can I contact Wendy's Hixson Pike with questions or feedback?
You can reach the location directly at (423) 521-7687 or contact Customer Care via their website or phone at 888-624-8140.
Are there any nearby fitness centers around Wendy’s at 5596 Hixson Pike?
Yes, LIFT - Fitness and Spare Time Hixson, which is a gym and sports venue, are nearby and great spots to visit before or after your meal.
What car care services are nearby that customers might find convenient?
Christian Brothers Automotive, Valvoline Instant Oil Change, Hurricane Express Wash, and Auto Shine Car Wash are close to Wendy’s for automotive repair, oil changes, and car washes.
Are there any nearby coffee shops to visit along with Wendy's?
Starbucks is near Wendy's at Hixson Pike, convenient for coffee lovers to grab a drink before or after dining.
Where can I find the menu and nutritional information for Wendy's Hixson location?
Menu pricing and nutrition details are available on order.wendys.com or the Wendy’s mobile app by selecting the location and viewing item details.