Taco Bell

3.9
497 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 8522 Hixson Pike in Hixson. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
8522 Hixson Pike, Hixson, TN
37343, United States

Hours

Reviews

3.9
497 reviews
5 stars
234
4 stars
110
3 stars
60
2 stars
32
1 star
61

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.

Customer Service

While some reviews praised friendly and helpful staff, others highlighted poor service and unprofessional behavior from certain employees.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about soggy or poorly prepared items.

Cleanliness

Several reviews noted cleanliness issues, particularly in the dining area and drink station, affecting the overall experience.

Speed of Service

Customers experienced varying wait times, with some praising quick service while others reported long delays, especially during busy hours.
  • LF
    Lorene Fowler
    5 days ago
    1.0
    Hardly any meat in tacos
  • HS
    Hannah Shrum
    Jan 3, 2026
    1.0
    It is shocking that every time I go here, they donโ€™t give me the food I ordered. Itโ€™s not worth driving there anymore to get what they left out of my order. They always make it right when I come back for the food I paid for. But itโ€™s not worth an extra drive every time. Thankfully they just built another Taco Bell a few miles down the road, so thatโ€™ll be my new Taco Bell!
  • CW
    Chris Weeks
    Dec 11, 2025
    3.0
    Cashier did a great job. However, one of the girls prepping food made a mistake. I walked it back to the counter and again, the cashier was polite and addressed the issue with the girl preparing the food. She then copped an attitude and knowingly made me stand there and wait while she prepared several other orders before others working in the back asked her about my burrito. She made some comment I couldnโ€™t hear before finally remaking my order correctly. The quality the second time around was poor. This post is for the owner. You have a least one employee that needs coaching. I couldnโ€™t see her name.
  • SC
    Sherita Coleman
    Dec 11, 2025
    1.0
    I live only 2mins from the lakesite location and order on the app. I place the order as I was walking out the door and when I got the food it was soggy. I can't seem to understand how in the 2 to 4mins it took me to get their how the food was so soggy like it had been in their warmer for 20mins. The crunch wrap had no crunch. The queasadias weren't cut.the only thing that wasn't a disappointment was the chips and cheese but that's pretty hard to screw up putting tortillas in a fryer that has a timer. All in all if I had to rate this taco bell location on a scale of 0 to 10, I give them a -30. I can't recommend ๐Ÿ˜• ๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž๐Ÿ‘Ž
  • RS
    Rachael Stratton
    Nov 23, 2025
    2.0
    Constantly having order issues. Whether itโ€™s pick up or delivery there are missing or incorrect items. Iโ€™ve talked to every manager they have had and nothing changes. If delivered I still have to go pick up missing or incorrect items. If picked up I have to do the same. Itโ€™s not that hard to check an order and make sure itโ€™s correct. Unfortunately we donโ€™t have many options for fast food in Lakesite otherwise weโ€™d go elsewhere.

Frequently Asked Questions About Taco Bell

What are the regular hours for the Taco Bell drive-thru at 8522 Hixson Pike?

The drive-thru is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.

Does this Taco Bell location offer online ordering?

Yes, you can order online or on the mobile app for pickup or delivery.