Dunkin'

4.1
866 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hixson, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5311 Highway 153, Hixson, TN
37343, United States

Hours

Reviews

4.1
866 reviews
5 stars
509
4 stars
165
3 stars
83
2 stars
29
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report poor service and long wait times.

Product Availability

Frequent complaints about being out of popular donut varieties and inconsistent food quality, including stale items.

Order Accuracy

Numerous reviews indicate issues with order accuracy, including incorrect drinks and missing items.

Management Issues

Concerns about management practices, including staff treatment and overall store organization, have been noted.

Cleanliness

While some customers appreciate the cleanliness of the store, others have reported unsatisfactory conditions.
  • JB
    julz Bro
    Jan 3, 2026
    1.0
    I am EBF and my son has a cows milk allergy. I specifically asked for an iced coffee with oatmilk, liquid sugar and sugar free vanilla shots for flavoring. The sugar free vanilla shots are dairy free where as the French vanilla swirl has dairy. The lady taking my order at drive through had french vanilla swirl on the screen, I clarified it needed to be the sugar free vanilla because of the allergy. Now today my son has blood in his diaper. This dunkin is the only place I could've gotten dairy as I am super strict on what I consume. Thanks.
  • RM
    Ryan Miller
    Nov 13, 2025
    5.0
    Definitely digging this Bacon Jam Grilled cheese; however, I have never been stirred wrong by getting anything from here. This location is definitely top notch and the staff is some of the best!
  • DG
    Destiny Green
    Oct 17, 2025
    5.0
    Best location in Chattanooga! Everyone is so sweet and my order is made consistently every visit! You can’t say that for most coffee shops! Kay makes my morning! She knows my name and my order. 10/10 recommend!
  • SM
    Scott Moss
    Oct 10, 2025
    1.0
    Dunkin Donuts used to have value and quality in the products they offer. No longer is this true, "This American Does Not run on Dunkin!" What a disappointment!
  • JJ
    Jay
    Oct 8, 2025
    1.0
    I've never been asked to give a tip in a FAST FOOD drive-through, and I'll be sure it won't ever happen again by not coming back.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Hixson, TN?

Dunkin' in Hixson, TN is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.