Brand Certified
Dunkin'
4.1(870 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
5311 Highway 153, Hixson, TN
37343, United States
Certified by Dunkin' • Mar 01, 2026
(423) 710-1873
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Hixson, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
4.1
870 reviews
5 stars
512
4 stars
165
3 stars
83
2 stars
29
1 star
81
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Product Quality
Many reviews highlighted inconsistent food quality, with complaints about stale donuts, cold food, and poorly made drinks.
Staff Friendliness
While some customers praised the friendliness of the staff, others noted a lack of professionalism and attentiveness.
Inventory Problems
A recurring issue was the lack of available donuts, with many customers expressing frustration over popular items being out of stock.
Management Concerns
Several reviews pointed to poor management practices, including inadequate staff training and oversight.
- RDRaven DowlingFeb 23, 20265.0Always quick when I pick up a mobile order!
- DHDavid HigginsJan 17, 20261.0Dear Dunkin’ The drive through, hand over to the customer, credit card reader is dumb and an inconvenience. Instead of investing in this technology so you can solicit tips for your employees you should have invested that money into paying them better. It is clunky, inconvenient, and a down right road block to the reason for a drive through window…promptness and convenience for those on a commute. Please get rid of these.
- JBjulz BroJan 3, 20261.0I am EBF and my son has a cows milk allergy. I specifically asked for an iced coffee with oatmilk, liquid sugar and sugar free vanilla shots for flavoring. The sugar free vanilla shots are dairy free where as the French vanilla swirl has dairy. The lady taking my order at drive through had french vanilla swirl on the screen, I clarified it needed to be the sugar free vanilla because of the allergy. Now today my son has blood in his diaper. This dunkin is the only place I could've gotten dairy as I am super strict on what I consume. Thanks.
- RMRyan MillerNov 13, 20255.0Definitely digging this Bacon Jam Grilled cheese; however, I have never been stirred wrong by getting anything from here. This location is definitely top notch and the staff is some of the best!
- DGDestiny GreenOct 17, 20255.0Best location in Chattanooga! Everyone is so sweet and my order is made consistently every visit! You can’t say that for most coffee shops! Kay makes my morning! She knows my name and my order. 10/10 recommend!
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Hixson, TN?
Dunkin' in Hixson, TN is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.
Does Dunkin' offer delivery and curbside pickup?
Yes, Dunkin' offers both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin'?
Dunkin' offers the new Cookie Butter Cloud Latte, returning Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher as part of their holiday menu.
Can I order Dunkin' products through their mobile app?
Yes, you can order ahead and enjoy a fast grab-and-go experience using the Dunkin' mobile app available on both iOS and Android.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' at 5311 Highway 153, Hixson, TN has a drive-thru available for customer convenience.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
Is there free Wi-Fi available at this Dunkin' location?
Yes, Dunkin' offers free Wi-Fi for their customers.
Are there any coffee shops nearby where I can visit after Dunkin'?
Nearby coffee shops include another Dunkin' location and Dunkin Donuts, which could be convenient options if you're exploring local coffee spots in Hixson.
What automotive services are near Dunkin' in Hixson, TN?
Automotive services near Dunkin' include Meineke Car Care Center, Northgate Auto Services, Brakes for Less Hixson, and NTB - National Tire & Battery, making it easy to combine errands in the area.
Are there dining options near Dunkin' for different tastes?
Yes, nearby dining options include Cancun Mexican Restaurant, KFC, Outback Steakhouse, Panera Bread, Arby's, Buddy's BBQ, and Subway, providing diverse food choices before or after your Dunkin' visit.
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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