Dunkin'

4.2
862 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hixson, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5311 Highway 153, Hixson, TN
37343, United States

Hours

Reviews

4.2
862 reviews
5 stars
508
4 stars
164
3 stars
83
2 stars
29
1 star
78

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff while others report rude interactions and poor management.

Product Availability

Frequent complaints about being out of popular donut varieties and inconsistent food quality, including stale items.

Consistency

Customers express frustration over inconsistent drink preparation and food quality, leading to dissatisfaction with their orders.

Cleanliness

Some reviews highlight cleanliness in the store, while others mention issues with food quality and service affecting overall experience.

Loyalty and Recommendations

Despite negative experiences, some customers remain loyal and recommend the location for its friendly staff and good coffee.
  • RM
    Ryan Miller
    Nov 13, 2025
    5.0
    Definitely digging this Bacon Jam Grilled cheese; however, I have never been stirred wrong by getting anything from here. This location is definitely top notch and the staff is some of the best!
  • DG
    Destiny Green
    Oct 17, 2025
    5.0
    Best location in Chattanooga! Everyone is so sweet and my order is made consistently every visit! You can’t say that for most coffee shops! Kay makes my morning! She knows my name and my order. 10/10 recommend!
  • SM
    Scott Moss
    Oct 10, 2025
    1.0
    Dunkin Donuts used to have value and quality in the products they offer. No longer is this true, "This American Does Not run on Dunkin!" What a disappointment!
  • JJ
    Jay
    Oct 8, 2025
    1.0
    I've never been asked to give a tip in a FAST FOOD drive-through, and I'll be sure it won't ever happen again by not coming back.
  • SA
    SavaG3 AnG3L
    Oct 4, 2025
    5.0
    There was a short while a few months back that this DD location became questionable but I'm a loyal customer and understand everything good takes time to perfect. I'm satisfied as I can be with the Hixson location now. I am there almost everyday. The staff are friendly and I love that they are knowledgeable in how to make a good cup of Joe.

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Hixson, TN?

Dunkin' in Hixson, TN is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does Dunkin' offer delivery and curbside pickup?

Yes, Dunkin' offers both delivery and curbside pickup services.