Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.3
1,091 reviews
5 stars
627
4 stars
261
3 stars
118
2 stars
31
1 star
54
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, incorrect orders, and rude staff interactions.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about cold or poorly prepared items.
Cleanliness
Some customers noted cleanliness issues, particularly in the bathrooms and food preparation areas.
Menu Limitations
Several customers expressed frustration over limited menu options during late hours, particularly the inability to order burgers after 8pm.
Positive Experiences
Despite the issues, many customers enjoyed the ice cream and some had positive experiences with friendly staff.
- ACAmber CarltonOct 14, 20252.0Missing half order and drive thru is very very slow
- KHKelly HarnedOct 8, 20255.0The management at this DQ is top notch. Service is quick! Love the late night hours!!
- DRDavid RodSep 8, 20255.0I tried the 3-Pc. Chicken Strip Meal Deal, which came with BBQ sauce, fries, a medium Sprite, and a strawberry sundae. The chicken strips were crispy on the outside and tender on the inside, perfectly cooked. The fries were golden and seasoned just right. The BBQ sauce added a nice tangy flavor, and the Sprite was refreshing with the meal. Ending with the strawberry sundae was a sweet and creamy finish, balancing the savory items perfectly. Overall, a solid meal for a casual and satisfying dining experience.
- QRQueenn RabbittAug 30, 20255.0Love there burgers and blizzards! Food is always fresh!
- KWKim WellsAug 30, 20252.0Ordered Oreo cake decorated with TN Vols. Cut cake at home. Not Oreo. Regular ice cream cake with about 1/2 of the fudge & crumbles it should have. Very little frosting. Called store and was only offered a $3 coupon. Looking for other options for our next ice cream cake.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Hixson, TN?
Dairy Queen Grill & Chill is open from 10:00 AM to 10:00 PM Monday through Thursday, 10:00 AM to 1:30 AM on Friday and Saturday, and 11:00 AM to 10:00 PM on Sunday. It is closed on November 27, 2025.
What types of food and treats does Dairy Queen Grill & Chill offer?
The menu features soft-serve ice cream, signature Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQ ice cream cakes.
Is there drive-thru service available at this Dairy Queen location?
Yes, this Dairy Queen Grill & Chill offers drive-thru service for convenient ordering and pickup.
Does Dairy Queen Grill & Chill in Hixson have seating options?
Yes, the location offers both indoor seating and outdoor seating, including booster seats and high chairs for families.
Is the Dairy Queen Grill & Chill location wheelchair accessible?
Yes, the facility is wheelchair accessible and welcomes families and children.
Can I order food online for pickup from Dairy Queen Grill & Chill?
Yes, you can place pickup orders online through their ordering URL: https://www.dairyqueen.com/en-us/order/pickup/n/40994/
What family-friendly amenities are available at Dairy Queen Grill & Chill?
The restaurant is family-friendly and offers booster seats, high chairs, restrooms, and welcoming service for children.
Are there any nearby restaurants where I can continue dining after visiting Dairy Queen Grill & Chill?
Yes, nearby restaurants include Raising Cane's Chicken Fingers for southern-style fast food, Ichiban Japanese Steak House for sushi and Japanese cuisine, and Rib & Loin for barbecue specialties.
Where can I find other ice cream shops or fast food restaurants near Dairy Queen Grill & Chill in Hixson?
Nearby similar places include DQ Hixson, another Dairy Queen, and DQ Grill & Chill locations offering ice cream and fast food options.
Are there convenient nearby services and stores around Dairy Queen Grill & Chill in Hixson?
Yes, nearby services include Hixson Coin Laundry for laundry needs, BudgetCoinz Bitcoin ATM, and CPR Cell Phone Repair for mobile device repairs.