Chipotle Hixson is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Multiple reviews highlighted that the restaurant was consistently dirty, with unsanitary conditions in the dining area and food prep stations.
Food Quality
Customers reported issues with food quality, including undercooked rice, cold food, and substandard meat, leading to dissatisfaction.
Service Issues
Many customers experienced poor service, including rude staff, slow service, and incorrect orders, contributing to a negative dining experience.
Portion Sizes
Several reviews mentioned that portion sizes were inconsistent, with some customers feeling shortchanged on their meals.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
DG
D G
6 days ago
4.0
Better than Dos Bros. Minus one star because they often run out of certain ingredients.
LL
Lisa
Nov 7, 2025
1.0
Customer service very unprofessional food looking very dry and old when I complain about my food the young lady asked the manager to come fix my food the manager was so unprofessional didn't apologize for the mistake that they have done.. very rude!! will never be back needs new management before I come back everyone had a ugly attitude
LC
Lynnsie Collins
Oct 18, 2025
4.0
Kinda hard to find parking the only parking we found you had to pay for. The food was good and the inside was pretty clean.
PR
Patrick Riehl
Oct 12, 2025
2.0
Got sick later that day. Meat was substandard.
AA
Andy
Oct 8, 2025
2.0
Food average. Place is filthy. Needs a deep cleaning. How can owners allow this? I won’t go back.