Many reviews mentioned cold or overcooked food, with several customers expressing dissatisfaction with the wings.
Positive Staff Experiences
Some servers received high praise for their attentiveness and friendliness, creating a positive dining experience for those customers.
Atmosphere
The restaurant is appreciated for its sports bar environment, with many customers enjoying the TV setup for watching games.
Inconsistent Experience
Overall experiences varied widely, with some customers having great visits while others faced significant issues.
AC
Amber Carlton
2 days ago
1.0
Waited 20 mins on a server then got food poisoning!!
TM
Tonya Molina
Nov 11, 2025
1.0
I ordered wings this evening at 6:10pm with a pickup time of 6:30pm. My husband went in to get them at 6:35 to give them a few extra minutes to get everything bagged up. He spent from 6:35pm to 7:20pm waiting while watching other people come in and order and get their food way before him. Their excuse was we are doing a promotion for veterans day. My husband is a vet but did not have his ID with him. The girl just made up excuse after excuse of why others were coming in and placing a order and getting their food and leaving. All the while he was still waiting. This is absolutely riduliculous. Why do you even have a option to order ahead if you make someone wait almost a hour past the pick up time? Would have made a difference in speed if he had his ID with him? Worst service we have had in a long time. After all the excuses only then did she even offer to have a manager come up. By then all he wanted was to get our food and go. Again why even offer order ahead if you are not going to make the food and have it ready but others just walking in can order and go within 10 to 15 minutes. Do better.......
DR
David Reed
Nov 11, 2025
1.0
So I went here to grab lunch for me and a Togo order for my wife. When I walked in a small line. Didn’t see the sign that said seat yourself. There were several open tables so it not like we really had to wait. (The folks in front of me was blocking it). So anyway after we were told to seat ourselves we did. The couple next to me got menus and the gentleman beside me was finishing his meal. The couple beside had a waitress come and get their drink order. I figured the waitress would get my drink order as well nope. The gentleman beside got his Togo order still no acknowledgement. I continued to sit and be patient keep in mind they didn’t seem to be busy (open tables). After about 10min and not being acknowledged I got up and told the couple next to me I can be ignored somewhere else. It’s not like I sat in a corner or anything like that either. They may need to get some training in customer service.
MM
Megan
Nov 9, 2025
1.0
Instantly got sick and had to rush home after eating here. Like majorly food poisoning sick! I do not recommend it.
WW
William
Nov 8, 2025
1.0
After an hour of waiting for our appetizer we left. At least they didn't charge us for the 2 Pepsi. The waiter covered that he said. Would have hated to see how long it would take our entrees. Ps the place was not full.
Frequently Asked Questions About Buffalo Wild Wings
What type of cuisine does Buffalo Wild Wings in Hixson offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with 26 sauces and seasonings to choose from.
Where is Buffalo Wild Wings located in Hixson, TN?
It is located at 5744 Highway 153, Hixson, TN 37343, USA.
What are the operating hours for Buffalo Wild Wings in Hixson?
They are open Monday through Thursday from 11:00 AM to midnight, Friday and Saturday from 11:00 AM to 2:00 AM, and Sunday from 11:00 AM to midnight.
How can I contact Buffalo Wild Wings in Hixson?
You can call them at +1 423-877-3338.
Is the Buffalo Wild Wings in Hixson currently open or closed?
The Buffalo Wild Wings location in Hixson is currently open and not closed.
Does Buffalo Wild Wings in Hixson offer takeout services?
Yes, Buffalo Wild Wings in Hixson is categorized as a takeout restaurant among other categories like sports bar and chicken wings restaurant.
What popular nearby restaurants can I visit near Buffalo Wild Wings in Hixson?
Nearby popular restaurants include Chick-fil-A and Glen Gene Deli, both offering convenient dining options close to Buffalo Wild Wings.
Are there shopping centers or retail stores near Buffalo Wild Wings in Hixson?
Yes, customers can visit nearby retail places such as 2nd & Charles, Walmart, and OAK PARK TOWN CENTER for shopping before or after dining at Buffalo Wild Wings.
Can I find pet-related services near Buffalo Wild Wings in Hixson?
Yes, Petco and VETCO Vaccination Clinic at PETCO are close by for pet grooming and veterinary services, convenient for pet owners visiting the area.
Where can I find healthcare or dental services near Buffalo Wild Wings?
Nearby healthcare options include Castle Dental, Affordable Dentures & Implants, and Fast Access Healthcare Hixson for various medical and dental needs.