Arby's

3.9
447 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8514 Hixson Pike, Hixson, TN
37343, United States

Hours

Reviews

3.9
447 reviews
5 stars
209
4 stars
118
3 stars
46
2 stars
21
1 star
53

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, incorrect orders, and unprofessional behavior from staff.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and food not meeting expectations.

Cleanliness

The restaurant was generally noted for being clean, but there were isolated reports of unsanitary conditions.

Staff Friendliness

Some employees received praise for their friendliness and helpfulness, while others were criticized for poor customer service.
  • EE
    Eddy
    Nov 25, 2025
    4.0
    another good experience. Just tried their new steak nuggets. little well done for my liking but they were pretty good. not sure if id try them again, got them and my regular Roast beef.
  • GB
    Gavin Ball
    Oct 23, 2025
    1.0
    I came in to get cheese sticks for my little niece, a employee named noah squashed all my cheese sticks with his fingers, my tap to pay declined and he sat in the drive thru window laughing and smirking then gave him my physical card snd it went thru and i paid for my food, i then asked for extra marinara and he told me no and gave me only one, and all this simply because one of my friends got into a fight/interaction with him a few weeks ago, i went in the talked to the manager, she remade my food happily, employee does not have any customer service at all.
  • CH
    Chris Hanson
    Sep 21, 2025
    5.0
    Very clean great service.I will be back
  • CC
    Carter
    Sep 3, 2025
    3.0
    Food was good. Service was confused on how orders worked. Atmosphere is nice. Floors are slippery even though they are dry.
  • JB
    Janet Baker
    Aug 5, 2025
    3.0
    I got the new cheese steak sandwich. It did have a good taste, but the meat had hard piece all through it. I threw over half of the sandwich away.