Business Details
About
Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Hendersonville, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 279 New Shackle Island Road for the ultimate SONIC experience!
Location
Hours
Reviews
3.9
1,055 reviews
5 stars
463
4 stars
274
3 stars
149
2 stars
48
1 star
121
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, poorly prepared, or incorrect items.
Positive Experiences
Some customers praised friendly staff and quick service, noting enjoyable food experiences despite the overall negative trends.
Order Accuracy
A significant number of reviews mentioned frequent mistakes with orders, including missing items and incorrect modifications.
- AGAlexis Gamble3 days ago1.0i don’t complain on restaurants because i work in one , i placed my order but the music was so loud in the back i had to literally repeat every other word . i said then they sent my bacon cheeseburger out with no patty what so ever on it . they girl was very apologetic about it .. but they need to be more aware of what’s going on .
- HPHope Pierce3 days ago1.0This is one of the worst sonics they have in this area. Food is always been sitting for a long time and they cannot cook tots or fries for the life of them. Whomever owns this one should have them shadow the one on old hickory. The quality at that Sonic is on point.
- ACAubrey CobleDec 18, 20255.0I know someone got cracked good, ordered a shake and that thing was extra extra full. Amazing service.
- AWAnton WrightNov 24, 20251.0Made my whole order wrong 😑 am refuse to fix it till I said I’m putting in a bad review
- AHAlex HelbigNov 12, 20251.0Please get some drink carries for your delivery drivers! If I have multiple deliveries coming out of here with 3 or more drinks on them, then I'm out of luck! Because I have only 2 cupholders in my car. So, I guess I'll just hold the extra drinks in my hands and drive with my knees! Seriously, why is it only this location that seems to have this problem? It absolutly contributes to this location's reputation as the lesser Sonic in the area.