At Papa Johns Pizza in Hendersonville, TN, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Hendersonville pizza for any occasion. Call us for pizza delivery in Hendersonville or stop by 261 INDIAN LAKE BLVD. for carryout to order the best pizza in Hendersonville, along with breadsticks, wings, and more!
Numerous customers reported issues with burnt pizzas, undercooked items, and incorrect orders, leading to dissatisfaction with the food quality.
Customer Service
Many reviews highlighted poor customer service experiences, including rude staff, long wait times, and unhelpful responses to complaints.
Delivery Issues
Customers frequently mentioned problems with delivery, such as late arrivals, incorrect orders, and issues with third-party delivery services like DoorDash.
Cleanliness and Safety
Several reviews raised concerns about cleanliness and food safety practices, including employees not wearing masks and unsanitary handling of food.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and noted positive experiences with timely service and good food.
LT
L Taylor
Nov 15, 2025
1.0
Do better Hendersonville Papa Johns! Pizza was burnt and after driving back to the store for a replacement my stuff crust wasn't stuffed.
SJ
Struggle Jennings
Oct 4, 2025
1.0
Now that they use door dash instead of hiring drivers their service is terrible.. things always missing and not like the old days when you could call the restaurant and they’d send their driver back out. Now if you don’t get it you just don’t get it. Hate it because we love papa John’s pizza but will have to go back to pizza services who still hire their own drivers instead of thru a third party service .
AM
Andrew McGill
Aug 16, 2025
4.0
My pepperchini was bitten in half! Disgusting I have never had an issue with this location until now! That's my last order!
SC
Samantha Clark
Aug 15, 2025
2.0
Half of our pizzas are burnt with barely any sauce . It’s Friday and unfortunately I’m too exhausted to try to get a new order made. It’s already 7 pm. Their parking lot is hard to get around . I got stuck behind a lady checking her order and I couldn’t get to window by like a ft or go around. I didn’t want to be one of those laying on the horn people. It’s not easy to get and out of that location . But a 57$ order was awful
EJ
edna jones
Aug 7, 2025
1.0
There was a dark haired girl with a bow in her hair cutting pizzas with her hair not put up. Personally I don’t like the risk of having hair in my food.