Dunkin'

3.3
160 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hendersonville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
303 New Shackle Island Rd, Hendersonville, TN
37075, United States

Hours

Reviews

3.3
160 reviews
5 stars
66
4 stars
20
3 stars
15
2 stars
14
1 star
45

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service are mixed, with some praising friendly staff while others report rude interactions and long wait times.

Order Accuracy

Many customers express frustration with incorrect orders and missing items, particularly with mobile orders.

Food Quality

Feedback on food quality is inconsistent, with some enjoying fresh items while others report stale or poorly prepared food.

Management Issues

Several reviews highlight poor management practices, including staff turnover, lack of training, and operational inefficiencies.

Cleanliness

The store is generally noted as clean, but some customers have reported unsanitary practices by staff.
  • RJ
    Ronnie Johnson
    2 days ago
    1.0
    Waited 25 min on order it was wrong had to make 3 tines and they were rude do not stop here my last time coming here
  • AW
    Alexandria Winkler
    Nov 9, 2025
    5.0
    Everyone here is always so nice! Even when we crave donuts at weird times they still always have the good ones in stock! They’ve also never missed on my coffee orders which is RARE ☕️✨
  • JJ
    JOHN
    Oct 6, 2025
    5.0
    Guess I'm lucky, I've never had a bad experience here. Always great food and service.
  • NB
    Nunya Business
    Aug 28, 2025
    1.0
    This location is no good. Food will be cold or not prepared properly. Staff changes over so fast it’ll make your head spin, mostly nice people but they do hire a handful of rude folks. This morning I pulled in at 5:30 to grab food for my child who I was taking to the airport. The parking lot was empty, when I pulled up to the speaker to pick up my mobile order the lady who responded had a condescending tone, like I was interrupting her or she was just pissed she had to work? Not sure which, but my son picked up on it too. Bacon was so nasty that we threw it away….waste of money and time.
  • SA
    Susan Anderson
    Aug 26, 2025
    5.0
    There are 2 other Dunkin locations closer to my house. I drive to this location because the service is consistent and superior.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Hendersonville, TN?

Dunkin' in Hendersonville is open from 5:00 AM to 9:00 PM Monday through Saturday, and from 6:00 AM to 9:00 PM on Sundays.

Does this Dunkin' location offer drive-thru and curbside pickup services?

Yes, this Dunkin' location features a drive-thru and offers curbside pickup.