Dunkin'

3.4
423 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hendersonville, TN for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
206 Indian Lake Blvd, Hendersonville, TN
37075, United States

Hours

Reviews

3.4
423 reviews
5 stars
166
4 stars
75
3 stars
41
2 stars
29
1 star
112

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported frequent issues with incorrect or missing items in their orders.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of attention to customers.

Speed of Service

Customers consistently complained about slow service, particularly in the drive-thru, leading to long wait times.

Product Quality

Several reviews mentioned dissatisfaction with the quality of food and drinks, including stale items and poorly made beverages.

Management Issues

There were multiple mentions of a lack of effective management, contributing to the overall poor service and operational issues.
  • LM
    Lau Welding & Grading LLC (Mike)
    4 days ago
    4.0
    There was nobody in side when we went in. I thought the older gentleman was kinda rude to the wait staff but then I was looking at the reviews and understand why he was stern with them keeping the wait staff in line. BTW our order came out just fine and everything was made fine.
  • ES
    E S
    Dec 28, 2025
    3.0
    I’ve only ordered here twice and both times the order was missing something. Once in person, once via mobile app. It’s the standard good Dunkin coffee but the kids working here don’t pay attention.
  • LR
    Liz Rippy
    Dec 18, 2025
    1.0
    When fulfilling a mobile order paying attention to customers orders would be greatly appreciated. I make a trip once a week before school drop off. I have had the last 5-7 orders have something wrong and/or missing from an order. Slow down enough to pay attention
  • LS
    Lindsay Sandoval
    Dec 13, 2025
    2.0
    every time ive come to this dunkin i've received bad customer service and they tend to have an attitude from the intercome to the window;/
  • CB
    Chris Bender
    Nov 29, 2025
    5.0
    Standard Dunkin. The associates were nice on my visit. They had dog toys for sale to benefit a children’s charity. There was also a sign on the door for charity. I imagine it’s mostly for corporate image and virtue signaling, but good to see community support either way.

Frequently Asked Questions About Dunkin'

What are the opening hours of Dunkin' in Hendersonville, TN?

Dunkin' in Hendersonville, TN is open Monday through Saturday from 5:00 AM to 8:00 PM, and on Sunday from 6:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers delivery and curbside pickup services.