Arby's

3.9
698 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
435 W Main St, Hendersonville, TN
37075, United States

Hours

Reviews

3.9
698 reviews
5 stars
320
4 stars
164
3 stars
93
2 stars
55
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being cold, overcooked, or lacking flavor, particularly with fries and sandwiches.

Service Issues

Numerous reviews highlighted poor service, including incorrect orders, slow response times, and unprofessional staff behavior.

Cleanliness

Some customers noted that the restaurant was clean, while others experienced unsanitary conditions and poor food handling.

Staff Performance

While some staff members received praise for their friendliness and efficiency, others were criticized for being rude or inattentive.
  • CJ
    Christina Jones
    4 days ago
    1.0
    The lady was super rude this morning over a bathroom that was closed . Had stank attitude! Wouldn’t recommend
  • AW
    Amanda Williams
    Dec 20, 2025
    5.0
    I used a BOGO coupon & got a free been n cheddar when I ordered one - so my rating is based on those 2 sandwiches & they were absolutely amazing! They did not skimp on the meat or the cheddar! Normally you get 2 'dots' of cheddar & if your lucky 4 or 5 pieces of meat... but not this Arbys in Hendersonville!
  • CR
    CHRIS RICHARDSON
    Nov 17, 2025
    5.0
    Buyer beware. I just threw $11.00 in the trash. I work in food service so I know trying something new can be hit or miss and I wish I would have missed the steak nuggets. The flavor is ok but being microwaved they were raw in the middle and were stringy like the beef cubes in a can of Progresso soup. Steak ay Arbys yeah I know, but their other non roast beef stuff is decent, burgers, tenders etc. like they say on sesame street a la peanut butter sandwiches. Everything else 5 stars
  • SF
    Sonnenberg Family
    Nov 6, 2025
    4.0
    Went here for dinner before the football playoffs game. Sort of busy, but not too busy. The food was good, the fries and chicken strips were decent. The bathroom was clean too (btw there wasn’t any people when we arrived, just the workers here). I would recommend going here if you are near or live in the area.
  • LG
    Lois Graham
    Nov 3, 2025
    5.0
    Gal at the window was exemplary.