Business Details
About
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
Location
Hours
Reviews
3.9
364 reviews
5 stars
168
4 stars
92
3 stars
38
2 stars
21
1 star
45
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff interactions.
Food Quality
Food quality was inconsistent, with some customers enjoying their meals while others experienced issues like cold or poorly prepared items.
Cleanliness
The establishment was noted for being clean, which was a positive aspect mentioned by several customers.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and highlighted enjoyable food items, particularly ice cream.
- DFDavid FalkenheimDec 27, 20252.0If you go at all, only go on weekdays and in the morning. They VERY rarely get orders right, especially the mobile order. I observed the cook today using terrible food handling practices, and when I said something to him about it, he basically told me to go pound sand. The manager seems nice, but this is a place to avoid.
- RMRo McMinnNov 29, 20251.0I do not recommend this place at all, poor service and poor adittudes. BBQ sauce was everywhere like it was intentional. I requested a refund and received it from the General Manager. That was the only positive interaction I received.
- JGJeremy GleasonNov 22, 20251.0Sunday November 22, 3:18pm. Went in and stood at the front counter for 6 minutes. Dining room empty, one person in drive thru. Nobody acknowledged my existence. Not a "hello", or "we'll be right with you". We walked out.
- ABAngela BassNov 20, 20253.0Ordered a peanut buster parfait. No middle layer of hot fudge and not many peanuts. The person working last night needs to be retrained.
- CPchristene polkNov 10, 20252.0She was very rude at the drive-through
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Henderson, TN?
Dairy Queen Grill & Chill in Henderson is open every day from 10:00 AM to 10:00 PM.
Where is Dairy Queen Grill & Chill located in Henderson?
It is located at 725 E Main St, Henderson, TN 38340-1708, USA.
What types of food does Dairy Queen Grill & Chill specialize in?
They specialize in soft-serve ice cream, Blizzard® Treats, Grillburgers®, chicken strip baskets, shakes, malts, and DQCakes®.
Does Dairy Queen Grill & Chill offer drive-thru and outdoor seating options?
Yes, this location offers both drive-thru service and outdoor seating for customers.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, it welcomes families and children and provides booster seats and high chairs for kids.
Can I order Dairy Queen Grill & Chill's food online for pickup?
Yes, you can place your order online for pickup through their official ordering website.
Are there any nearby places of interest I can visit before or after my meal at Dairy Queen?
Yes, nearby you can visit Snookum's Steakhouse for a different dining experience or Williams Auditorium if you're interested in entertainment and cinema.
How can nearby transit or local spots help me find Dairy Queen Grill & Chill?
Dairy Queen is near recognizable locations like Big Blue Mattresses and More and East Chester Elementary School, which can help guide you to 725 E Main St.
Are there other fast food or ice cream places near Dairy Queen Grill & Chill in Henderson?
Yes, nearby options include another Dairy Queen location, Little Caesars Pizza, and Express Pizza if you want more variety.
Does Dairy Queen Grill & Chill offer free WiFi and restrooms to customers?
Yes, customers can enjoy free WiFi and restroom facilities during their visit.