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Wendy's

3.8
(1076 reviews)
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Business Details

1618 South Roane St, Harriman, TN
37748, United States
(865) 590-9200
https://locations.wendys.com/united-states/tn/harriman/1618-south-roane-st
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About

Fast Food RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1618 South Roane St, Harriman, TN
37748, United States

Hours

Reviews

3.8
1,076 reviews
5 stars
436
4 stars
272
3 stars
186
2 stars
55
1 star
127

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with many experiencing cold, old, or improperly cooked items.

Service Issues

Numerous reviews highlighted rude staff and poor customer service, with some employees being unhelpful or dismissive.

Cleanliness

The restaurant was frequently described as dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Operational Hours

Customers expressed frustration over unexpected early closures and unreliable operating hours.

Atmosphere

The overall atmosphere was noted as uninviting, with some customers mentioning a need for renovation and better maintenance.
  • KG
    Kenneth Gosnell
    Jan 24, 2026
    1.0
    The food either comes out old as hell like the nuggets have sat a hour the burgers have been either burnt or raw no fresh cooked fries overly salted you cant taste anything but salt the staff are rude get angry at the customer for bringing back wrong orders and will try to tell you oh well and attempt to charge you for fixing your order and the one they got wrong. Scrappy atmosphere bad training bad food the entire store staff needs let go or retrained on a probationary period with a new boss
  • DS
    Dora Shean
    Jan 16, 2026
    4.0
    Food was good and fresh.
  • PP
    PinpointR
    Dec 26, 2025
    5.0
    Wendys last remaining burger that tastes like they used to!! Dave would be proud!
  • NP
    Noah Prosser
    Dec 15, 2025
    3.0
    Service was good, burger was good but fries were stale, frosty tasted disgusting almost moldy…
  • JL
    Joey Lenz
    Dec 10, 2025
    2.0
    When you charge $27 for 2 chicken tender meals I expect to get the sauces I asked for. If you are going to make me get my own drinks, have more than 1/3 of the freestyle working. Place was an absolute madhouse and it wasn't busy at all, I was the only person in the dining room for a to go order that I had to bag myself because it came out on a tray. Disgusting bathrooms with no changing table in men's or women's bathroom. No receipt given.
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Frequently Asked Questions About Wendy's

What are the operating hours for the Wendy's drive-through in Harriman, TN?

The drive-through is open daily from 9:00 AM to 1:00 AM.

Is the Wendys location in Harriman still open?

Yes! This Wendy's location remains open and is committed to serving quality food every day.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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