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Subway

3.7
(381 reviews)

Business Details

(865) 248-8195
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Harriman Subway® Restaurant at 1796 Roane State Hwy. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1796 Roane State Hwy., Harriman, TN
37748, United States

Hours

Reviews

3.7
381 reviews
5 stars
173
4 stars
84
3 stars
38
2 stars
21
1 star
65

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Several reviews highlighted unprofessional behavior from staff, including mocking customers and poor service.

Service Speed

Customers frequently complained about slow service, particularly in the drive-thru and during busy hours.

Food Quality

Multiple reviews mentioned issues with food quality, including stale bread and incorrect orders.

Customer Experience

Some customers reported positive experiences with friendly staff, but these were overshadowed by numerous negative interactions.

Coupon Issues

There were complaints regarding the non-acceptance of coupons and confusion about coupon policies.
  • PP
    pam
    6 days ago
    1.0
    I visited this location today 2/27/26 and was disappointed by my experience. When I walked in, there were three employees working at the front preparing orders, and the store was not busy at the time. While I was waiting, I overheard staff members mocking customers and referring to an order as “gross.” making faces at each other. They were even discussing their negative opinions about the order with another customer. The order in question was a meatball salad i ordered , which is simply a variation of protein in a salad and not unusual in any way. Hearing employees speak negatively about a customer’s food choice was unprofessional and inappropriate. Customer service should always include respect and discretion, regardless of personal opinions. I am all for opinions but talking about them in front of customers is rude. I have visited this location before and never experienced issues in the past. The manager has always been kind and professional, and i dont believe she was here while this happen which is why this interaction was especially surprising. I hope the staff receives additional training to ensure customers are treated respectfully moving forward. Unfortunately, due to this experience, I will likely choose to visit a different location next time.
  • JG
    Jillian Gelinas
    Feb 23, 2026
    1.0
    PUT MORE STAFF ON FOR LUNCH 2 people for the line out the door and drive thru!! it’s been packed out the door for weeks especially on Mondays your losing sales because you don’t want to invest in the labor ITS RIDICULOUS TAXES HAVE DROPPED PREPARE YOUR BUSINESS ITS NOT A NEW IDEA!!!!!!!
  • TS
    Tanya Shelton
    Feb 7, 2026
    1.0
    I am in shock! STALE BREAD! I have never received a sub with stale bread at a subway! NEVER again will I go to this location. The service is usually not the best either. I do recommend the Kingston Subway. I dont mind running over there a few miles more for fresh bread/food.
  • HA
    Harley Arwood
    Jan 18, 2026
    1.0
    Food is good if you’re able to get your order taken. Specifically the drive thru. I’ve sat there 10 plus minutes multiple times. I’ll never try again. Don’t have a drive thru if you can’t run it
  • JB
    Josemaria Banales
    Nov 9, 2025
    5.0
    Pulled in 30 mins before closing and there was 2 young lady’s working, they did a great job! Great service and great food! Honestly the best service I’ve had at any subway!! Good job! Will definitely be my new spot after work!

Frequently Asked Questions About Subway

Where is the Harriman Subway® Restaurant located?

It is located at 1796 Roane State Hwy., Harriman, TN 37748.

What types of meals does the Subway at 1796 Roane State Hwy. serve?

They serve breakfast, lunch, and dinner.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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