Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Harriman Subway® Restaurant at 1796 Roane State Hwy. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Several reviews highlighted unprofessional behavior from staff, including mocking customers and poor service.
Service Speed
Customers frequently complained about slow service, particularly in the drive-thru and during busy hours.
Food Quality
Multiple reviews mentioned issues with food quality, including stale bread and incorrect orders.
Customer Experience
Some customers reported positive experiences with friendly staff, but these were overshadowed by numerous negative interactions.
Coupon Issues
There were complaints regarding the non-acceptance of coupons and confusion about coupon policies.
PP
pam
6 days ago
1.0
I visited this location today 2/27/26 and was disappointed by my experience. When I walked in, there were three employees working at the front preparing orders, and the store was not busy at the time. While I was waiting, I overheard staff members mocking customers and referring to an order as “gross.” making faces at each other. They were even discussing their negative opinions about the order with another customer.
The order in question was a meatball salad i ordered , which is simply a variation of protein in a salad and not unusual in any way. Hearing employees speak negatively about a customer’s food choice was unprofessional and inappropriate. Customer service should always include respect and discretion, regardless of personal opinions.
I am all for opinions but talking about them in front of customers is rude.
I have visited this location before and never experienced issues in the past. The manager has always been kind and professional, and i dont believe she was here while this happen which is why this interaction was especially surprising. I hope the staff receives additional training to ensure customers are treated respectfully moving forward.
Unfortunately, due to this experience, I will likely choose to visit a different location next time.
JG
Jillian Gelinas
Feb 23, 2026
1.0
PUT MORE STAFF ON FOR LUNCH 2 people for the line out the door and drive thru!! it’s been packed out the door for weeks especially on Mondays your losing sales because you don’t want to invest in the labor ITS RIDICULOUS TAXES HAVE DROPPED PREPARE YOUR BUSINESS ITS NOT A NEW IDEA!!!!!!!
TS
Tanya Shelton
Feb 7, 2026
1.0
I am in shock! STALE BREAD! I have never received a sub with stale bread at a subway! NEVER again will I go to this location. The service is usually not the best either.
I do recommend the Kingston Subway. I dont mind running over there a few miles more for fresh bread/food.
HA
Harley Arwood
Jan 18, 2026
1.0
Food is good if you’re able to get your order taken. Specifically the drive thru. I’ve sat there 10 plus minutes multiple times. I’ll never try again. Don’t have a drive thru if you can’t run it
JB
Josemaria Banales
Nov 9, 2025
5.0
Pulled in 30 mins before closing and there was 2 young lady’s working, they did a great job! Great service and great food! Honestly the best service I’ve had at any subway!! Good job! Will definitely be my new spot after work!
It is located at 1796 Roane State Hwy., Harriman, TN 37748.
What types of meals does the Subway at 1796 Roane State Hwy. serve?
They serve breakfast, lunch, and dinner.
What are the opening hours of the Subway Restaurant on Roane State Hwy.?
Monday through Saturday it is open from 7:00 AM to 10:00 PM, and Sunday from 9:00 AM to 9:00 PM.
Can I order Subway's menu online or through an app?
Yes, you can conveniently order through the Subway app or online via their menu URLs.
Does this Subway location offer catering services?
Yes, they provide catering services for various occasions.
Is there drive-through or dine-in service at this Subway?
Yes, this Subway offers both drive-through and dine-in options.
What type of food does Subway serve at this location?
They serve sandwiches including famous Footlongs, 6" sandwiches, wraps, salads, and freshly baked bread with fresh cut vegetables and toppings.
What nearby places can I visit around Subway at 1796 Roane State Hwy.?
Nearby places include Gondolier Italian Restaurant for Mediterranean cuisine, Roane County Park for outdoor activities, and The UPS Store for shipping and postal services.
Are there convenient financial services near the Subway on Roane State Hwy.?
Yes, nearby financial services include Knoxville TVA Employees Credit Union, Regions Bank, and Western Union for money transfer services.
What pharmacies or convenience stores are close to the Subway location?
Walgreens and Weigel's, a convenience store and gas station, are located nearby for your pharmacy and convenience needs.
Brand Certified Facts from Subway
This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: