Sonic Drive-In

3.7
996 reviews
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Business Details

1007 N Roane Street, Harriman, TN
37748, United States
(865) 882-6843
http://www.sonicdrivein.com/locations/us/tn/harriman/1007-n-roane-street/store-2166
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About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Harriman, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1007 N Roane Street for the ultimate SONIC experience!

Location

Sonic Drive-In
1007 N Roane Street, Harriman, TN
37748, United States

Hours

Reviews

3.7
996 reviews
5 stars
392
4 stars
258
3 stars
135
2 stars
72
1 star
139

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times for their orders, often exceeding 20-30 minutes, leading to frustration.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong food.

Food Quality

Customers frequently mentioned problems with food quality, including cold or burnt items and inconsistent preparation.

Staff Attitude

Several reviews noted unprofessional or rude behavior from staff, impacting the overall customer experience.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service during their visits.
  • LS
    Laura Stone
    Dec 7, 2025
    5.0
    Really good food and our carhop was so nice!! Really enjoyed this visit.
  • SS
    Skip
    Nov 30, 2025
    1.0
    Worst Sonic I've ever been to. I have been there three times. The first one they took my order for a 44 Oz iced tea but after 20 minutes still hasn't delivered it. The second time was okay. The last time I pulled in, pushed the red button and sat and waited to give my order put the screen timed out before anybody waited on me. I will never visit that store again.
  • JF
    Julia Fox
    Nov 23, 2025
    1.0
    Sat for 30 minutes waiting to place my order. There were 2 other cars there so it wasn't busy. I left. Dont bother with this place
  • SH
    Scott Hicks
    Nov 17, 2025
    2.0
    Pulled up to spot & put it in thr app showing we arrived. Waited 15 min. I finally got out of the car to go ask someone and someone came out with our drinks. I said there you are! She said "have a nice day" with obvious attitude.
  • CT
    Cali Tresler
    Nov 5, 2025
    1.0
    I always get a Dr Pepper with cherry flavor and extra cherry fruit but only get one cherry or no cherries at all this has occurred multiple times
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