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Sonic Drive-In

3.7
(1001 reviews)

Business Details

1007 N Roane Street, Harriman, TN
37748, United States
(865) 882-6843

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Harriman, TN. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1007 N Roane Street for the ultimate SONIC experience!

Location

Sonic Drive-In
1007 N Roane Street, Harriman, TN
37748, United States

Hours

Reviews

3.7
1,001 reviews
5 stars
393
4 stars
258
3 stars
135
2 stars
73
1 star
142

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for orders, often exceeding 20 minutes, with some experiencing waits of up to 48 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Food Quality

Several customers complained about food being cold, burnt, or poorly prepared, leading to dissatisfaction with their meals.

Staff Attitude

There were multiple mentions of rude or unprofessional behavior from staff, contributing to a negative customer experience.

Overall Experience

Overall, the location received a mix of positive feedback for food quality and service, but the negative aspects significantly impacted customer satisfaction.
  • MG
    Michael G
    5 days ago
    1.0
    Worst Sonic I have experienced. Sat at one stal,l pushed the red button l, no response. The button timed out twice. Moved to a different stall thinking maybe that one didn't work. Button timed out 4 times. Waisted 20 minutes just trying to place an order. Never had my order taken. I had my order taken once out of three visits.Half the digital menus don't work when you try to pay, terrible at best! This used to be a good drive in no idea what has happened to it.
  • BB
    Becca
    Feb 18, 2026
    2.0
    well. just went there. whoever was on the speaker/mic taking orders was absolutely horrible. horrible attitude and everything. had to go from one stall to another
  • RP
    Robert Palmer
    Jan 15, 2026
    5.0
    Fast service, friendly staff, for the huge foot long hot dog, so gooood, fries beat the golden arches for sure! Easy in and out, curbside service was totally the 50's minus the roller 🛼!
  • SH
    Stanton Hall
    Jan 14, 2026
    1.0
    I went to every stall and pushed the button and no one came to the speaker and the workers were inside just looking at me and the other customers who have not been waited on.
  • MC
    Megan Cundiff
    Jan 11, 2026
    1.0
    Last time I was here, I pushed the button and waited nearly 10 minutes for someone to respond. I literally was backing up as someone started talking. That was just for a mobile order. Today I ordered a drink and that’s all. It’s been 20 minutes and still have not received it..

Brand Certified Facts from Sonic Drive-In

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Certified March 01, 2026Yext Knowledge Graph
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